topic Re: Pro-1000 Driver Preference in Professional Photo Printers

Pro-1000 Driver Preference

Newsman — Wed, 02 Jan 2019 01:31:17 GMT

Can someone tell me why my Mac OS keeps loading the Airprint driver for my Pro-1000 although I do not use it or want it to load and am constantly deleting it. I use the USB driver but if I turn off the computer at the end of the day, when I turn it back on the next day, my OS has loaded up the Airprint driver once again and in many cases deleted the USB driver. What can I do to keep the USB driver as the default and permanently get rid of the Airprint driver? Thanks in advance.

Re: Pro-1000 Driver Preference

ArthurJ — Wed, 02 Jan 2019 15:15:06 GMT

Hi Newsman,

So we can best assist you, please let us know what version of Macintosh is installed on your computer.

We look forward to your reply.

Re: Pro-1000 Driver Preference

Newsman — Wed, 02 Jan 2019 16:43:18 GMT

My Mac is running High Sierra 10.13.4.

Re: Pro-1000 Driver Preference

ArthurJ — Wed, 02 Jan 2019 18:33:37 GMT

Hi Newsman,

I would recommend restarting the print system on your Mac. Once the print system is reset, please make sure you install the PRO-100 series CUPS Printer Driver Ver.16.20.0.0(click HERE for the driver). Once that driver is installed, open printers and scanners and select the PRO-100 series USB printer.

If the Apple AirPrint driver overrides the CUPS driver again, you will need to speak with Apple to have them troubleshoot the AirPrint software.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Pro-1000 Driver Preference

Newsman — Thu, 03 Jan 2019 00:46:02 GMT

You say to select the Pro-100 series USB driver. Don't you mean the Pro-1000 USB series driver?