topic Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro in Professional Photo Printers

Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 11:47:17 GMT

I have alway use the "Print Studio Pro" Plugin in Photoshop in the File>Automate Drop Down. But since update in Photoshop it has disappeared and I can't get it back. I phoned Canon who were useless as they sent me a "Fix" which had nothing to do with this Problem. (The FIX they sent me was for "Fine Art Profiles" - Can you beleive it) Is it a Photoshop or Canon Problem? Can any one help. I use a MacBook Pro 10.13.6 High Siera. (I haven't upgraded to the new Mojve yet).

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

jrhoffman75 — Thu, 29 Nov 2018 12:14:44 GMT

You need to install it manually. process for LR and PS is the same.

https://community.usa.canon.com/t5/Professional-Photo-Printers/Lightroom-Classic-8-0-and-Print-Studio-Pro/td-p/259956

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 12:57:04 GMT

Hi,

I tried that and although it says it's install it does not appear in the Automate drop down menu. Is it somewhere else?

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

jrhoffman75 — Thu, 29 Nov 2018 13:07:24 GMT

Hi Maggie. Welcome to the forum.

Just to confirm, you followed these steps:

To install PSP, go into Applications->Canon Utilities->Print Studio pro and run the Plug-in Installer. It will ask about LR (unless you don't have LR). Select "Next" Select Photoshop and click "Browse" Browse to App, find Adobe Photoshop, select the Plug-ins folder and select Open Select "Next" It should install.

If if you go to the Photoshop Plug-in folder do you see a folder called PSP?

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 14:09:10 GMT

I have been to Photoshop>About Plug-in then the drop down menu. The is NO PSP there. Am I looking in the wrong place?

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

jrhoffman75 — Thu, 29 Nov 2018 14:17:59 GMT

Go to Finder->Applications

Since you had a previous Photoshop (2018CC?) open that dropdown. You should see afoler "Plug-ins"

Open that dropdown

Copy "Print Stdio Pro" folder.

Do the same for Photoshop 2019CC and paste the folder into the "Plug-ins" folder.

I don't have earlier PS installed, but I will post a screenshot of my 2019 folder.

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 16:13:00 GMT

THANKS jrhoffman75, YOU ARE A STAR. That worked for me.

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 16:34:16 GMT

Spoke too soon. Although it now appears in the Drop Down Menu of "Automate" it will not open properly.

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

jrhoffman75 — Thu, 29 Nov 2018 16:47:03 GMT

What version?

Did you try quitting and reopening PS?

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 17:48:30 GMT

Yes, I tried quitting and also did a restart. No Joy.

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 17:57:20 GMT

I think I have fixed it. I took the plug-ins from CC 17 instead of CC18 and transfered to CC19. There seems to be an extra plug-in there. I haven't acutally printed anthing yet but it seems to open ok with no error message. Thank you again.

Maggie

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

jrhoffman75 — Thu, 29 Nov 2018 18:10:41 GMT

Does it act like that with different images

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 19:24:36 GMT

It all seems to be OK with different images. The file that seemed to be missing was CNPSPP103.

Maggie

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

jrhoffman75 — Thu, 29 Nov 2018 19:31:30 GMT

OK. To be sure, now that you know the folder to browse to, you could try reinstalling.

Re: Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

Maggie_White — Thu, 29 Nov 2018 19:52:17 GMT

As it is working Ok I will leave it alone but if I have another problem I shall do as you suggest.

Thanks

Maggie