topic Re: New Pixma Pro-100 smearing on bottom of page in Professional Photo Printers

New Pixma Pro-100 suddenly smearing, excess ink

Douglas2 — Fri, 12 Jan 2018 16:32:19 GMT

For the past week, I have printed 7 to 10 prints per day on the same paper with no problems. Suddenly this morning, my printer is giving me smeared, excess ink prints. I have tried printing nozzle chexks and head alignment pages as well as cleaning the rollers and the bottom plate (which required three passes to remove excess ink.)

Although the test prints are perfect, every print I try on photo paper has the same problem.

I would appreciate some help here.

Here is a photo of a print, along with the test pages:

Re: New Pixma Pro-100 suddenly smearing, excess ink

Douglas2 — Fri, 12 Jan 2018 18:37:00 GMT

Finally figured it out myself, after reading other articles here. I had the glossy paper in backwards.
Duh!

Re: New Pixma Pro-100 suddenly smearing, excess ink

jrhoffman75 — Sat, 13 Jan 2018 23:32:34 GMT

Wet a finger and touch a corner. Print side will be tacky.

New Pixma Pro-100 smearing on bottom of page

marcvl — Sun, 04 Nov 2018 19:41:03 GMT

I have Pixma Pro-100 less than one month and when I print on Gloss paper (5.5x8.5"), 64lb, 10.9mil, 240gsm on the bottom of the page there is black ink. I have done several bottom plate cleanings as well as nozzle cleaning but i keeps on smearing on the bottom. What do I need to do in order to get clean prints?

Re: New Pixma Pro-100 smearing on bottom of page

jrhoffman75 — Sun, 04 Nov 2018 19:48:53 GMT

Try going into the printer driver and the avoid paper abrasion option.

Re: New Pixma Pro-100 smearing on bottom of page

marcvl — Sun, 04 Nov 2018 20:10:40 GMT

John,

Thanks

It works.

Marc

Re: New Pixma Pro-100 smearing on bottom of page

marcvl — Sat, 17 Nov 2018 16:03:24 GMT

John,

i have still a little smearing on the bottom of my print, just enough so i can not use the print. Any idea what to do?

Thanks

Marc

Re: New Pixma Pro-100 smearing on bottom of page

jrhoffman75 — Sat, 17 Nov 2018 17:16:14 GMT

Go into the printer driver maintenance tab and try roller and bottom plate cleaning.

Re: New Pixma Pro-100 smearing on bottom of page

marcvl — Sat, 17 Nov 2018 17:20:26 GMT

I have to do that every time I start printing. Is that normal?

Re: New Pixma Pro-100 smearing on bottom of page

jrhoffman75 — Sat, 17 Nov 2018 17:32:13 GMT

No. Give Canon a call at 1-800-OK -CANON

Re: New Pixma Pro-100 smearing on bottom of page

marcvl — Sat, 17 Nov 2018 17:38:04 GMT

Thanks John,

Will call them on Monday as they are closed for the weekend