topic Re: Studio Pro plug in not working with Adobe’s latest CC updates in Professional Photo Printers

Studio Pro plug in not working with Adobe’s latest CC updates

Donovanevans — Mon, 29 Oct 2018 12:46:25 GMT

I use both windows and a Mac. I just recently updated Adobe on both systems to the latest CC version 2019. Now The plug-in will not operate. The dialog box says it is not compatible with the version of Photoshop or Lightroom currently installed. Is there a solution coming or is there one out there already? Thanks for your time guys. Cheers.

Re: Studio Pro plug in not working with Adobe’s latest CC updates

jrhoffman75 — Mon, 29 Oct 2018 19:29:09 GMT

To install PSP, go into Applications->Canon Utilities->Print Studio pro and run the Plug-in Installer. It will ask about LR (unless you don't have LR). Select "Next" Select Photoshop and click "Browse" Browse to App, find Adobe Photoshop, select the Plug-ins folder and select Open Select "Next" It should install.

Re: Studio Pro plug in not working with Adobe’s latest CC updates

Donovanevans — Thu, 01 Nov 2018 16:45:20 GMT

Hello John, Thank you for help. The steps worked for my MAC OS, but not with Windows 10. With Wondows 10 I did those steps and rebooted the whole system. Still nada... 😞 Other than a hammer to the CPU is there a step I'm missing?

Re: Studio Pro plug in not working with Adobe’s latest CC updates

jrhoffman75 — Thu, 01 Nov 2018 17:30:46 GMT

My W10 machine has the plugin here:

Version 2.2.3 of PSP.

Re: Studio Pro plug in not working with Adobe’s latest CC updates

Donovanevans — Thu, 01 Nov 2018 17:44:52 GMT

Hello John,

Thank you again for your quick response. I did those steps over again. Thinking to myself, "I'm working on my definition of insanity." ...sigh... It's working now.

Thanks for your time.

Cheers,

Dono

Re: Studio Pro plug in not working with Adobe’s latest CC updates

jrhoffman75 — Thu, 01 Nov 2018 17:48:27 GMT

Glad to help.