Plugin for print studio pro not working

MasBeyondo — Tue, 11 Sep 2018 01:17:59 GMT

Greetings,

Yesterday while printing I got this message in photoshop,

Could not complete the Canon Layout Plug-In for Print Studio Pro command because of a program error.

This came out of the blue and I have never had an issue like this before. I was printing the day before and ran about 35 canvases with zero problems.

Today I uninstalled both PS 2018CC as well as Print Studio Pro and then did a reinstall and the problem is still there.

I am printing on the Image Pro Graf Pro 4000.

I use a mac and with High Siera Version 10.13.6

I am at a loss as what to do and I have a back log of stuff to print.

The reqular print studio software loads fine and is workable however I the plugin for the canvas does not.

Any ideas?

Thank you,

Scott.

Re: Plugin for print studio pro not working

BillS — Tue, 11 Sep 2018 03:41:37 GMT

Hi MasBeyondo,

I see that you have re-installed Print Studio Pro, let's also update the media information file.

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