topic Re: Pro-100 won't print small custom print size (6.5" X 4.75") in Professional Photo Printers

Pro-100 won't print small custom print size (6.5" X 4.75")

ILR — Sun, 09 Sep 2018 12:43:32 GMT

It does not give an error message. It behaves as if it's printing but the paper comes out blank and the job disappears from the Print Queue. Please help!

Thank you

Re: Pro-100 won't print small custom print size (6.5" X 4.75")

Patrick — Sun, 09 Sep 2018 12:59:33 GMT

Hi ILR,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: Pro-100 won't print small custom print size (6.5" X 4.75")

ILR — Sun, 09 Sep 2018 13:02:47 GMT

They do not open until tomorrow and I have a deadline. I'm hoping for a solution this morning!

Thank you

Re: Pro-100 won't print small custom print size (6.5" X 4.75")

jrhoffman75 — Sun, 09 Sep 2018 17:21:12 GMT

Custom paper size of 6.5x4.5?

What paper selection?

Can you pso a screenshot of your printer settings?

What software?