topic Re: Pixma Pro 100 options very limited in Professional Photo Printers

Pixma Pro 100 options very limited

pah512 — Sat, 14 Dec 2013 17:16:01 GMT

I'm running a Mac with OS 10.9 The print options seem very limited as well as confusing. Not only can I not add my own

presets, I can't even choose between color or vlack or white! I've reinstalled the printer, but same results. Would it help to

uninstall the entire Canon Utilities folder and reinstall once more? Many thanks in advance. pah

Re: Pixma Pro 100 options very limited

jrhoffman75 — Sat, 14 Dec 2013 22:54:52 GMT

We will need more info to assist. What program are you using to print from.

Re: Pixma Pro 100 options very limited

pah512 — Sun, 15 Dec 2013 01:36:17 GMT

Whether I print from Mac mail, a webpage, or Photo Shop CS 5, which I still prefer to Print Studio Pro, the options. remain
limited . PSP, by the way, seems to function perfectly from within PhotoShop. Thanks, JR. if I could add attachments, you'd
have a better sense of what I'm talking about. Best, Peter

Re: Pixma Pro 100 options very limited

jrhoffman75 — Sun, 15 Dec 2013 01:55:04 GMT

Re: Pixma Pro 100 options very limited

jrhoffman75 — Sun, 15 Dec 2013 01:56:57 GMT

The capture image I added is what I can get from the IE11 print button. I am using Windows, so the driver may be different in Mac OS. Sorry I can't help.

Re: Pixma Pro 100 options very limited

pah512 — Sun, 15 Dec 2013 03:28:45 GMT

Hi, JR
yes, different driver, but many thanks for your efforts. Best, Peter

Re: Pixma Pro 100 options very limited

ebiggs1 — Sun, 15 Dec 2013 13:39:41 GMT

No matter whether you are on a Mac or a Win machine, you should get a very similar screen.

Re: Pixma Pro 100 options very limited

pah512 — Sun, 15 Dec 2013 16:44:20 GMT

Hear E.B.

Interesting. Mine doesn't resemble that at all. Thanks. pah

Re: Pixma Pro 100 options very limited

jrhoffman75 — Sun, 15 Dec 2013 18:17:55 GMT

This is just a guess, because I am not using a Mac system, but perhaps are you using the MacOS printer driver rather than the Canon driver? Did you install the driver using the CD that came with the printer?

Re: Pixma Pro 100 options very limited

pah512 — Sun, 15 Dec 2013 19:43:05 GMT

In fact, I've installed the Canon driver twice, but at this point, I'm tempted to dump the entire Canon utilities folder so that I can make a completely fresh install. In fact, I'll do it now, though I don't have high hopes. I'll let you know. Thanks, pah

Re: Pixma Pro 100 options very limited

pah512 — Sun, 15 Dec 2013 22:15:01 GMT

Totally clean re-nstall, identical results! All elements updated btw. Really deficient, really exasperating!

Re: Pixma Pro 100 options very limited

jrhoffman75 — Sun, 15 Dec 2013 23:30:37 GMT

Email support directly from the Canon website. They can provide assistance.

Re: Pixma Pro 100 options very limited

pah512 — Mon, 16 Dec 2013 00:51:56 GMT

Will do. The reason I went to the forums first is because past history with Canon Help has been somewhat spotty. Thanks, pah