topic Re: Pro-100 Network Issue in Professional Photo Printers

Pro-100 Network Issue

Ken_k — Sun, 07 May 2017 14:08:33 GMT

I'm running my printer on OSX 10.9.5 as a wireless shared printer. I just installed a new router and of course my printer doesn't see the network anymore. Do I have to remove the printer and re-install it or is there a way to configure it for my new router?

Thanks for the help.

Re: Pro-100 Network Issue

jrhoffman75 — Sun, 07 May 2017 19:26:46 GMT

The certain way would be to delete the printer and reinstall.

Just remember to wait for the IJ printer and not the Bonjour printer.

Re: Pro-100 Network Issue

Ken_k — Mon, 08 May 2017 17:10:54 GMT

Thanks John. The only bad part is you have to use a usb cable to reset the printer. Luckily I had a long one. I really didn't want to move that beast if I didn't have to.
I used the Canon Network Utility and was back up and running in a couple of minutes.

Re: Pro-100 Network Issue

BillRaleigh — Mon, 30 Jul 2018 16:10:16 GMT

My Canon Pro100 had been working OK wirelessly in my private network for over one year (PC using Win 10, 64 bit OS) until I changed service provider and a new router was installed. I have tried everything in the manual, in Canon help and the internet but cannot make it work again.

1. Removed the P100 printer.
1. Downloaded and installed latest drivers fom Canon.
2. Pressed the WSP button on the router. The router found the printer.
3. The printer shows up in the Control Panel / Devices and Printers screen as connected to the network but the Status = Driver is unavailable.
4. Photoshop CC does not see the printer.

What am I doing wrong? Thanks for any help.

Re: Pro-100 Network Issue

jrhoffman75 — Mon, 30 Jul 2018 17:03:20 GMT

I dont know if this will resolve your problem, but I would try deleting the printer in Devices&Printersvand using the Canon IH Network Tool to install the printer.

Re: Pro-100 Network Issue

BillRaleigh — Mon, 30 Jul 2018 21:36:08 GMT

Thank you John. I was trying to svoid that because it means temp use of a USB cable between the PC and the printer. My printer is the second floor and the PC in the ground floor.. I am 78 and not looking forward to carry the heavy printer down and up.

I know that the Canon Network Tool will work because I had the same problem with my iP7200 printer and I successfullly re-installed it (the PC and the iP7200 are in te same room). I was hoping there was a way to tell the printer, once it is recognized by the OS, to read the drivers.

Thanks again.

Bill

Re: Pro-100 Network Issue

jrhoffman75 — Mon, 30 Jul 2018 21:46:59 GMT

Understood. Try this.

https://www.canon-europe.com/support/consumer_products/pixma_printer_wireless_connection_setup/pro100_printer_wireless_connection_setup/