topic Re: Vertical spacing on Pixma Pro-100 is not accurate in Professional Photo Printers

Vertical spacing on Pixma Pro-100 is not accurate

donfrench — Fri, 18 May 2018 00:35:29 GMT

I tried printing business cards on my Pixma Pro-100 using finely perforated card stock made for this purpose. I created a Word document containing 10 photos of the business card conent. I have done this before with great success but when using my new Pro-100, the vertical spacing was inaccurate. The images for the cards kept moving (either up or down, I forget right now) on the card stock so that by the last two pairs of images they were off by as much as a quarter inch, thus printing over the perforation. I took the identical Word document and printed it on my cheapo Canon MG2500 and it printed perfectly. How do I fix this problem on the Pixma Pro-100?

Re: Vertical spacing on Pixma Pro-100 is not accurate

Patrick — Tue, 22 May 2018 15:01:29 GMT

Hi donfrench,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: Vertical spacing on Pixma Pro-100 is not accurate

donfrench — Wed, 23 May 2018 19:42:35 GMT

Thank you. I submitted my problem report today. I wonder if I am the only one to have this problem.