topic Re: Paper Load Basics - Pro 1000 - No Paper Error When there is paper in Professional Photo Printers

Paper Load Basics - Pro 1000 - No Paper Error When there is paper

GreatEgg12 — Tue, 10 Apr 2018 21:31:34 GMT

I get No Paper Error for both manual and back feed.

Tried 'helping' paper manually for both feed configurations. No avail.

Re: Paper Load Basics - Pro 1000 - No Paper Error When there is paper

GreatEgg12 — Mon, 09 Apr 2018 22:05:31 GMT

Contacted customer service who recommended roller cleaning.

Roller cleaning resolved my problem. No paper error was misleading.

Re: Paper Load Basics - Pro 1000 - No Paper Error When there is paper

deepboxer — Sat, 19 Jan 2019 05:42:31 GMT

so how do I clean the rollers? I mean it is a brand new printer.

Re: Paper Load Basics - Pro 1000 - No Paper Error When there is paper

ArthurJ — Tue, 22 Jan 2019 17:07:00 GMT

Hi deepboxer,

Please click HERE for the rollercleaning steps. If you are still having a issue with the printer after you perform the roller cleaning, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

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