topic Re: Pro 100 in Professional Photo Printers

Pro 100

Allen1 — Wed, 14 Feb 2018 19:55:53 GMT

My Pro 100 does not print red as red---more as a maroon. It also prints yellow (as when someone is wearing a yellow shirt) as pink. Any suggestions?

Re: Pro 100

jrhoffman75 — Wed, 14 Feb 2018 22:18:18 GMT

First, check that all your cartridges are in the correct position and seated. Second, do a head cleaning. If you still have the problem give Canon a call at 1-800-OK-CANON.

Re: Pro 100

TCampbell — Thu, 15 Feb 2018 13:37:58 GMT

This does sound like the cartridges are not in the correct slots. But also check the ink levels and print a test sheet.

Are these genuine Canon inks?

Re: Pro 100

Allen1 — Thu, 15 Feb 2018 17:28:58 GMT

Thanks for the suggestions, guys. Called Canon Tech Services yesterday and he took care of it. All it took was lifting the release lever for the print head and refastening it. Took care of both problems. Evidently the print head wasn'r seated tightly.