topic PRO-100 test page is printing dull or nothing on nearly ALL colors in Professional Photo Printers

PRO-100 test page is printing dull or nothing on nearly ALL colors

crumbnumber1 — Fri, 02 Feb 2018 19:32:53 GMT

My PRO-100 was printing perfect 13x19" posters when I first got it two years ago. Lately I've mostly just printed black and white documents which come out fine, but now going back to printing art prints and photos, they look terrible. I printed a test page, and sure enough, nothing is coming out right. It seems completely dead, but if this is something that can be solved, I'd appreciate any help! Scan of the page:

Re: PRO-100 test page is printing dull or nothing on nearly ALL colors

jrhoffman75 — Fri, 02 Feb 2018 19:56:52 GMT

Did you try a deep cleaning?

Re: PRO-100 test page is printing dull or nothing on nearly ALL colors

crumbnumber1 — Sat, 03 Feb 2018 23:13:11 GMT

Hi John,

I just ran the deep cleaning 3 times with absolutely no difference in test patterns between 😕

Re: PRO-100 test page is printing dull or nothing on nearly ALL colors

jrhoffman75 — Sun, 04 Feb 2018 02:28:51 GMT

Hi crumbnumber1.

There are are instructions you can Google online for cleaning the print head. I’ve never done it and I know Canon doesn’t recommend it, it seems like you have nothing to lose by trying it.

Before you you do that download the test image from the following site and print it.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

Re: PRO-100 test page is printing dull or nothing on nearly ALL colors

Michael — Fri, 04 May 2018 15:01:59 GMT

crumbnumber1,

If you continue to have difficulties after cleanings have been performed, please contact our support group using the "Contact Us" link below.

This didn't answer your question or issue? Find more help at Contact Us.