topic Re: Pixma Pro 9500 mkII ejecting print part way through in Professional Photo Printers

Pixma Pro 9500 mkII ejecting print part way through

Sascal — Sat, 25 Nov 2017 19:19:08 GMT

I have a 2008 printer and am using genuine Canon inks, Fotospeed papers, using a USB connection and Windows 7. Sometimes it prints beautifully, sometimes it ejects the print part way through for no obvious reason. It can be after a cm or 2, half way through, or almost at the end of the print. Expensive and very annoying. It seems to be happening with increasing frequency, perhaps every 3rd or 4th print which is unsustainable. Any ideas very welcome. Thanks.

Re: Pixma Pro 9500 mkII ejecting print part way through

BillS — Tue, 28 Nov 2017 20:35:21 GMT

Hi Sascal,

Let's start by reinstalling the printer driver.

Click HERE.
Scroll down to ""Optional Drivers."
Click "Select" next to "Pro9500 Mark II series Printer Driver."
Press "Download."
Open and run the file.
Follow the onscreen instructions to complete the installation.

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Re: Pixma Pro 9500 mkII ejecting print part way through

Sascal — Tue, 28 Nov 2017 21:22:54 GMT

It's not detecting the printer - I've tried several times.

Re: Pixma Pro 9500 mkII ejecting print part way through

BillS — Fri, 01 Dec 2017 20:49:28 GMT

Hi Sascal,

If the printer is not detected during installation:

Disconnect the USB cable from both ends and reconnect.
Plug the USB cable into a different port.
If using a hub, connect the cable directly to the computer.
Turn the printer off for 1-2 minutesand restart.

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Pixma Pro 9500 mkII ejecting print part way through

Sascal — Sun, 03 Dec 2017 18:00:03 GMT

Still no joy I'm afraid.