topic Re: PIXMA Pro 9500 Mark II Print head in Professional Photo Printers

PIXMA Pro9500 Mark II won't accept non-Canon replacement print head

BruceBruce — Sat, 05 Jul 2025 18:38:32 GMT

My print head stopped working and I bought an offbrand replacement which looks just the same, but when I went to install it I got a message that the head is a non-Canon print head. Is there a way to get the printer to accept the print head?

Re: PIXMA Pro 9500 Mark II Print head

Patrick — Tue, 21 Nov 2017 18:45:15 GMT

Hi BruceBruce,

Using a non-Canon printhead in your PIXMA Pro9500 Mark II is not supported by Canon USA.

Maybe the reseller or manufacturer of the printhead that you purchased can assist you with using their printhead in your printer.

Re: PIXMA Pro 9500 Mark II Print head

BruceBruce — Tue, 21 Nov 2017 20:32:12 GMT

Thanks. That's not the news I wanted, but I understand. I forgot where I got the print head.