topic Re: Pixma Pro - 100 printing lines in BK in Professional Photo Printers

Pixma Pro - 100 printing lines in BK

vperry1 — Mon, 13 Nov 2017 14:44:16 GMT

Hello, I have been using my printer for years. All of a sudden the BK colors are printing lines. I've done multiple cleaning and deep cleanings, with no change. I also changed out the BK cartlidge. Is there another step?

Re: Pixma Pro - 100 printing lines in BK

jrhoffman75 — Mon, 13 Nov 2017 20:42:38 GMT

Perhaps head needs to be replaced.

Re: Pixma Pro - 100 printing lines in BK

vperry1 — Tue, 14 Nov 2017 01:42:37 GMT

Okay, thanks for the information. The only color that's malfunctioning is the BK. So I'm wondering why the other colors are working properly?

I will google about getting the head replaced.

Re: Pixma Pro - 100 printing lines in BK

jrhoffman75 — Tue, 14 Nov 2017 02:01:03 GMT

Give Canon a call at 1-800-OK-CANON.

Re: Pixma Pro - 100 printing lines in BK

vperry1 — Tue, 14 Nov 2017 02:52:22 GMT

thanks