topic Re: Pixma Pro-10 compatibility with OS X Mavericks in Professional Photo Printers

Pixma Pro-10 compatibility with OS X Mavericks

calamity — Sat, 09 Nov 2013 00:49:22 GMT

I am setting up my new Pro-10 printer on OS X Mavericks.

The Printer Dialogue box has limied options for Media and Quality. eg no paper types besides Photo or Plain. Other computer I have running Snow Leopard has a full selection including necessary paper type for disc printing.

Also, Canon Print Studio Pro is not recognising the printer in Mavericks saying "A printer supported by this software is not found. Connect a printer supported by this software and then install its driver".

I have tried installing the newest drivers and software from the Canon site, as well as from the disc that came with the printer.

Nothing has been able to make Canon Print Studio Pro recognise the Pro-10, or for the Print Dialog box to show the paper types that appear in Snow Leopard.

Also, I want to print directly from Photoshop, and without the advanced options in the Print Dialog box, I have no way of disabling printer colour management.

Thanks

Re: Pixma Pro-10 compatibility with OS X Mavericks

ebiggs1 — Sat, 09 Nov 2013 17:27:28 GMT

I have heard of prolems (from my buddies) with some MAC OS's and Canon software, but the only thing I can tell you is make sure both are up-to-date as possible. Otherwise it may not work, sorry.

Re: Pixma Pro-10 compatibility with OS X Mavericks

cparthur — Wed, 09 Apr 2014 20:07:27 GMT

I had this exact problem and I guess you must have sorted it by now.

I made sure that when I was selecting the printer in the system preferences pane, that I selected the version of the printer that had IJ next to it, not bonjour. Bonjour seems to restrict the amount of control over the printer.

Hope this helps.

Re: Pixma Pro-10 compatibility with OS X Mavericks

calamity — Wed, 09 Apr 2014 22:00:44 GMT

This is the solution I discovered after Canon support went through my settings. A very easy thing to miss during setup.