topic Pixma Pro-100 Gray Hazy Prints in Professional Photo Printers

Pixma Pro-100 Gray Hazy Prints

petersons11 — Fri, 29 Sep 2017 20:06:32 GMT

I just purchased the Pixma Pro-100 to replace my i9900. I loved the i9900 and always had amazing photo prints that were crisp and vibrant, but it starting getting very streaky and cleaning wouldn't resolve it. I am so disappointed with the prints off the Pro-100. They are horribly gray and hazy. I've done everything I can think of and nothing is helping. Any suggestions before I return it?

Re: Pixma Pro-100 Gray Hazy Prints

jrhoffman75 — Sat, 30 Sep 2017 20:26:16 GMT

1. what operating system

2. did you run a nozzle check

3. can you post a screen shot of what you are getting

Re: Pixma Pro-100 Gray Hazy Prints

petersons11 — Sun, 01 Oct 2017 15:40:12 GMT

Windows 7.
Yes, did a nozzle check. Looks fine.
I don't know how to add a pic. I took a side by side of the print from the i9900 and the Pro-100.

Re: Pixma Pro-100 Gray Hazy Prints

petersons11 — Sun, 01 Oct 2017 15:45:43 GMT

Re: Pixma Pro-100 Gray Hazy Prints

petersons11 — Sun, 01 Oct 2017 15:47:37 GMT

Ok, figured it out, I just couldn't do it from my phone. The pic isn't the greatest, but the left is from the i9900, colors are sharper and more vibrant. The right is the Pro-100, the greens seem very gray, colors are just dull.

Re: Pixma Pro-100 Gray Hazy Prints

jrhoffman75 — Sun, 01 Oct 2017 15:59:46 GMT

What paper are you printing on?

What operating system macOS or Windows?

Re: Pixma Pro-100 Gray Hazy Prints

petersons11 — Sun, 01 Oct 2017 18:46:08 GMT

Windows 7
Canon premium glossy photo paper

Re: Pixma Pro-100 Gray Hazy Prints

jrhoffman75 — Sun, 01 Oct 2017 21:26:32 GMT

I don't see a media type for that paper in my Pro-100 driver. Maybe its a profile mismatch.

Can you try a different paper that has a profile in the Pro-100 driver?

Re: Pixma Pro-100 Gray Hazy Prints

petersons11 — Mon, 02 Oct 2017 03:19:57 GMT

I've used 3 different types of photo paper and the results have been the same.

Re: Pixma Pro-100 Gray Hazy Prints

jrhoffman75 — Mon, 02 Oct 2017 03:27:42 GMT

Give Canon a call at 1-800-OK-CANON.