topic Re: Brand new Pixma Pro-100 runny, wet prints in Professional Photo Printers

Brand new Pixma Pro-100 runny, wet prints

mitch236 — Fri, 05 Sep 2014 16:51:30 GMT

I'm sure I'm doing something wrong but I just set up my brand new Pro-100 printers using Canon ink and paper and the prints are coming out very wet and runny. I print from Lightroom. Am I missing a setting somewhere?

Thanks!

Re: Brand new Pixma Pro-100 runny, wet prints

Shanna — Fri, 05 Sep 2014 22:05:24 GMT

Hello Mitch236!

Thank you for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

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Thanks!

Re: Brand new Pixma Pro-100 runny, wet prints

jrhoffman75 — Fri, 05 Sep 2014 23:28:31 GMT

Sounds like you may be using the incorrect paper profile.

What paper are you using and how are you printing?

Did you tru installing and using Print Studio Pro?

Re: Brand new Pixma Pro-100 runny, wet prints

bobphill — Fri, 05 Sep 2014 23:30:58 GMT

Its probably a daft comment on my part .. but are you sure you're printing on the correct printing side of the paper.

Re: Brand new Pixma Pro-100 runny, wet prints

jrhoffman75 — Fri, 05 Sep 2014 23:43:53 GMT

Sorry for not being clear. No, the proper paper profile. Different papers absorb ink diffferently so the printer adjusts how much to lay down.

Media Type in the printer driver selects the appropriate paper profile.

Does it print OK in other software?

Re: Brand new Pixma Pro-100 runny, wet prints

ebiggs1 — Sun, 07 Sep 2014 00:45:05 GMT

Mitch, "I'm sure I'm doing something wrong ..."

I hate to have to tell you this but I think you are correct. You have something set wrong or for the wrong paper.

Plus if the prints are tryly wet when they come out of the printer, your rollers are going to get contaminated. Just compounding your problem.

Go back and check everything. Even have somebody go over it with you.

Re: Brand new Pixma Pro-100 runny, wet prints

mitch236 — Mon, 08 Sep 2014 12:00:18 GMT

This is the way I have my printer set for the Canon Luster paper that came with it. I even increased the drying time to max. The prints come out so wet that the colors run and becomes a big mess. I am printing on the glossy side of the paper.

Re: Brand new Pixma Pro-100 runny, wet prints

jrhoffman75 — Mon, 08 Sep 2014 12:15:17 GMT

I don't think having Borderless Printing checked is causing your problem, but I have never checked that and have never had a printing problem.

What application are you printing from? Do you have it set up to have Printer Manage Printing?

What happens if you go into the Maintenance tab and print a nozzle check image？

Re: Brand new Pixma Pro-100 runny, wet prints

ebiggs1 — Mon, 08 Sep 2014 13:06:25 GMT

Print Quality should be "Standard".

Re: Brand new Pixma Pro-100 runny, wet prints

mitch236 — Mon, 08 Sep 2014 13:32:19 GMT

Thanks everybody. I tried a different paper and that solved the issue so either I was printing the wrong side of the first paper (since it doesn't have a watermark on the back) or the paper is the issue. I would bet I was printing on the wrong side.

Thanks again, all is well!

Re: Brand new Pixma Pro-100 runny, wet prints

joe007 — Sun, 19 Oct 2014 22:00:49 GMT

I am having the same problem as you I used both sides of the Canon luster paper still comes out the same wet and the ink starts running into each other making a mess. I used Matte paper and the colors do not run. I want to use a paper with luster but I keep wasting ink and paper.

Joe

Re: Brand new Pixma Pro-100 runny, wet prints

jrhoffman75 — Sun, 19 Oct 2014 23:06:09 GMT

If it works OK with matte then it's most likely not the printer. Doublecheck that you're selecting the correct paper profile.

Re: Brand new Pixma Pro-100 runny, wet prints

joe007 — Mon, 20 Oct 2014 00:32:05 GMT

Will check the setting again. Does your still run with the canon luster paper

Re: Brand new Pixma Pro-100 runny, wet prints

jrhoffman75 — Mon, 20 Oct 2014 01:14:12 GMT

I wasn't the original poster with the problem, but if I recall correctly he realized he was printing on wrong side of paper.

Re: Brand new Pixma Pro-100 runny, wet prints

mitch236 — Mon, 20 Oct 2014 12:54:20 GMT

Yes, John is correct. I was printing the wrong side. Everything works perfectly now.

Re: Brand new Pixma Pro-100 runny, wet prints

ebiggs1 — Mon, 20 Oct 2014 13:14:44 GMT

"... I used both sides of the Canon luster paper ..."

It is the whiter side of the paper. Never use the back as it will not absorb the ink. This causes a big mess inside the printer. Also you must have a wrong profile selected.

In most programs you must check this each and every time you print. Some softwares do not remember what you did last time.

Check your profile, it is wrong for that paper.

Re: Brand new Pixma Pro-100 runny, wet prints

joe007 — Mon, 20 Oct 2014 22:01:24 GMT

I did not have the correct setting. I did not check apply to my printer setup in control panel.

Joe

Re: Brand new Pixma Pro-100 runny, wet prints

jrhoffman75 — Mon, 20 Oct 2014 22:06:34 GMT

Glad all is well now. You should be very pleased with the printer.

Re: Brand new Pixma Pro-100 runny, wet prints

ebiggs1 — Tue, 21 Oct 2014 01:03:31 GMT

Joe,

Great news. It is a fantastic printer. It is my third one in this series. I have the 9000, the 9500 and a Pro-100.

I still use all three but the 9X00 versions are being used less and less.

Re: Brand new Pixma Pro-100 runny, wet prints

joe007 — Tue, 21 Oct 2014 17:59:42 GMT

Thank you. I have been looking for a photo printer that will give me nice prints.