Black marks/streaks on corners, Pixma Pro-100

Borussin — Thu, 14 Sep 2017 22:44:21 GMT

I am trying to print out 11x14" inch prints on a brand new Pixma Pro-100. I'm using art paper from Red River paper, using printer profile supplied by them specifically for this printer, and using the Matte photo paper setting, again - as advised from Red River, specifically for this printer.

I've printed using the same paper in sizes 7x10" and 12x12" with no problem. But every sheeet of 11x14 I've tried is getting ruined by these small marks in the corners of the paper.

I am printing form Photoshop CC, on a Macbook pro (Sierra OS).

Any ideas?

Image inserted showing the marks I am getting:

Re: Black marks/streaks on corners, Pixma Pro-100

Patrick — Fri, 15 Sep 2017 11:34:23 GMT

Hi Borussin,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic Black marks/streaks on corners, Pixma Pro-100 in Professional Photo Printers

Black marks/streaks on corners, Pixma Pro-100

Re: Black marks/streaks on corners, Pixma Pro-100