topic Re: printer indicates ink out but no light are flashing on cartridges in Professional Photo Printers

printer indicates ink out but no light are flashing on cartridges

fishlake — Wed, 13 Sep 2017 13:46:47 GMT

I have a Canon Pro 9000 Mark II, several years old. During the last two weeks when I turn it on the orange flashing light gives 4 flashes indicating either an empty ink cartridge or one not locked in place. However, none of the cartridge lights are on. I've gone through them over and over, taking them all out and re-inserting; even tried resetting the printer; nothing works. I can't run the cleaning function either. All the cartridges have ink in them.

Any suggestions? Do the indicator lights ever just get old and have to be replaced?

Re: printer indicates ink out but no light are flashing on cartridges

jrhoffman75 — Thu, 14 Sep 2017 03:16:04 GMT

Try removing power supply from printer overnight.

Re: printer indicates ink out but no light are flashing on cartridges

fishlake — Thu, 14 Sep 2017 18:35:27 GMT

Sorry, that didn't work. Any other thoughts?

Re: printer indicates ink out but no light are flashing on cartridges

jrhoffman75 — Thu, 14 Sep 2017 19:17:28 GMT

Give Canon a call at 1-800-OK-CANON.