topic Help in Professional Photo Printers

Help

mmf — Thu, 31 Aug 2017 15:29:36 GMT

I have just purchased a Proxima Pro-10 and cannot get it to print the A3 size paper. It tells me the printer cover is open and then the orange light flashes three times. I have no problems at all printing the 8x10s. Am I doing something wrong in my page setup through Photoshop?

Re: Help

jrhoffman75 — Thu, 31 Aug 2017 21:41:52 GMT

A3 paper may be required to print from the manual feed tray rather than the rear tray. What media type are you selecting?

Re: Help

mmf — Thu, 07 Sep 2017 21:02:27 GMT

Thank you for responding.

I did use the manual feed and I still get a flashing light....two flashes and a message on the printer que that says Load Paper.

I just don't get it....your help is greatly appreciated.

Mary

Re: Help

jrhoffman75 — Fri, 08 Sep 2017 02:27:46 GMT

If you are printing from manual feed tray is the flap on the rear tray shut?