topic Re: Pixma Pro 100 - prints things not seen on screen-help? in Professional Photo Printers

Pixma Pro 100 - prints things not seen on screen-help?

traceymac543 — Wed, 16 Aug 2017 01:01:37 GMT

So, I've gone ahead and bought a Pixma Pro 100 printer in hopes to print my artwork...
Is it one big waste of money? 😞
I hope someone can help, this is causing me a lot of anxiety and physical pain/illness....

I am trying to print, gone through fiddling around with different settings, but I don't know how to make it print what I see on screen.
I believe I've calibrated it as well as it can be.

The print I have comes out printing things in white areas that can barely be seen on screen unless you know it's already there to zoom in, squint and see it. It's not something you would see while painting, but there are very noticible stroke lines in print that should not be there.
And this issue presents itself in other ways, there are certain things printing too harsh, not as soft looking like on screen.

Colors are okay overall, but not exact...
I feel it's printing the greens too dark/flat, missing the light yellow tones in the image.
But the biggest issue is with having things print in white areas, that cannot be seen on screen.
Even if I reduce the brightness/contrast of the monitor, it doesn't make it visible like it is on the print... and obviously I cannot paint properly with the monitor so dark.

Re: Pixma Pro 100 - prints things not seen on screen-help?

jrhoffman75 — Wed, 16 Aug 2017 13:11:37 GMT

We need a lot more info to try and help you. For a start, what software are you printing from and what paper are you using?

Adjusting your monitor brightness is not going to change how your printer prints things.

Re: Pixma Pro 100 - prints things not seen on screen-help?

traceymac543 — Wed, 16 Aug 2017 18:20:58 GMT

Hi, thanks for your reply 🙂

I'm using Adobe Photoshop CS6 and am printing digital artwork on Canon Pro Luster paper.

Re: Pixma Pro 100 - prints things not seen on screen-help?

jrhoffman75 — Wed, 16 Aug 2017 18:54:00 GMT

OK. Download the test image from this site and print it using your settings. Don't make any adjustments to the computer regardless of how light or dark the image looks.

If printer is working corretyou should have a good print with good colors. The commentary in the website will give you guidance on what too look for.

Report back with results.

Re: Pixma Pro 100 - prints things not seen on screen-help?

traceymac543 — Wed, 16 Aug 2017 21:59:45 GMT

Where is the test image?

I'm not sure what you mean by not making any adjustments...

And "If printer is working corretyou should have a good print with good colors.:"

I already changed settings around before, so I don't even know what the default would be... so how could it print out right?

And that is the problem, it didn't come out right when I printed for my own image.

Re: Pixma Pro 100 - prints things not seen on screen-help?

jrhoffman75 — Thu, 17 Aug 2017 02:19:27 GMT

What settings are you talking about? Your monitor settings don't matter right now. Download the file, open it in Photoshop and print it.

Can you take a screen shot of the printer dialogue box showing your print settings?

Re: Pixma Pro 100 - prints things not seen on screen-help?

traceymac543 — Thu, 17 Aug 2017 03:26:43 GMT

Where is the file to download? Thank you~

Re: Pixma Pro 100 - prints things not seen on screen-help?

jrhoffman75 — Thu, 17 Aug 2017 10:13:34 GMT

http://www.outbackphoto.com/printinginsights/pi049/essay.html

Sorry-I forgot to paste it. Click on green text.

Re: Pixma Pro 100 - prints things not seen on screen-help?

traceymac543 — Thu, 17 Aug 2017 17:28:19 GMT

Thank you, although the page is not clear about what type of paper to print on.
So, I just want to ask to be sure.
Thanks again.

Re: Pixma Pro 100 - prints things not seen on screen-help?

jrhoffman75 — Thu, 17 Aug 2017 17:45:24 GMT

Use whatever paper you want. Since you are trying to verify a printer problem I would use the paper you are using to print your artwork and select all the settings you would select to print on that paper.

Just don't make any changes in PS to the image - open the file and just print it.

Confgigure your options to have PS manage the color.

Re: Pixma Pro 100 - prints things not seen on screen-help?

traceymac543 — Thu, 17 Aug 2017 21:36:10 GMT

Sorry to ask all these questions...

Should I go to color settings and change the working space to prophotorgb before printing?

When I do that and then go to print, the preview window shows a dull version of what is in photoshop
and it says document file : untagged RGB

Re: Pixma Pro 100 - prints things not seen on screen-help?

jrhoffman75 — Thu, 17 Aug 2017 21:58:28 GMT

Use sRGB working space