topic Brown tinged Pro100 prints in Professional Photo Printers

Brown tinged Pro100 prints

rm2 — Tue, 08 Aug 2017 00:19:38 GMT

I am a struggling newbie for all intens and purposes.

Just plugged in my new Pro1oo and I am getting a brown tinge to what should be B&W prints.

I checked what seems but am at a loss.

Re: Brown tinged Pro100 prints

Jason — Tue, 08 Aug 2017 00:28:15 GMT

Hi, rm2!

Which software are you printing from, and what type of paper you are using? Also, what is the version of Windows or Mac in use?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF

Thanks!

Re: Brown tinged Pro100 prints

jrhoffman75 — Tue, 08 Aug 2017 03:08:07 GMT

Download and print this test image. Do not make any adjustments to the image in your photo software. Just download the file, open it in your software and print.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

How does it look.

Re: Brown tinged Pro100 prints

rm2 — Tue, 08 Aug 2017 13:07:27 GMT

Hello,

Help!

I must be doing something backwards here, but there s nothing to click to downlad Printing Insights #049.

Re: Brown tinged Pro100 prints

rm2 — Tue, 08 Aug 2017 13:10:46 GMT

Hello,

I am using only the Apple Photo program. I am using Kirkland Glossy paper.

The Mac version is Yosemite 10.10.5

Thanks

Re: Brown tinged Pro100 prints

jrhoffman75 — Tue, 08 Aug 2017 13:33:13 GMT

Click on the link in the message (which i think you did)

Click on the circled link in image below:

Since you are on a Mac, be sure you have installed the IJ series printer - you don't want to be using the Bonjour version of the printer.

Does Kirkland give you a suggested canon paper to select for printing?

Re: Brown tinged Pro100 prints

rm2 — Tue, 08 Aug 2017 14:00:29 GMT

Kirkland offers no information.

The test print looks to me to be the same as what I doenloaded.

Thanks

Re: Brown tinged Pro100 prints

jrhoffman75 — Tue, 08 Aug 2017 15:42:07 GMT

Do the monochrome portions of the test print look OK?

I've done a lot of experimenting to get monochrome prints i am happy with. Here are things that I have learned:

1. The viewing light can affect the image appearance

2. Paper type has an effect

3. I get the best results by converting image to B&W in my software and then printing like I would any other print. I do n ot select B&W in the printer driver.

For your Kirkland paper I would try "Other Glossy photo paper" as the media type as a start.

Re: Brown tinged Pro100 prints

rm2 — Tue, 08 Aug 2017 16:32:10 GMT

Thanks,

The monochrome sections of the test almost look better than the test sheet.

I'll try the different paper.

I am printing from black and white images in the computer. I'm not making any adjustments except for the Apple edit sequence.

Appreciate your time

Rodger

Re: Brown tinged Pro100 prints

jrhoffman75 — Tue, 08 Aug 2017 16:58:58 GMT

Glad to try and help. Once you get things sorted out you will enjoy printing.

If you go to the Canon eStore:

https://shop.usa.canon.com/shop/en/catalog

you will frequently find free paper deals when you purchase ink.

Re: Brown tinged Pro100 prints

rm2 — Wed, 09 Aug 2017 18:00:35 GMT

Hey guy's.

I never did hear back from you.

Rodger

Re: Brown tinged Pro100 prints

jrhoffman75 — Wed, 09 Aug 2017 18:14:41 GMT

According to Message 9 you were going to try a different paper. Did you? Results?