Need help getting Pixma 9000 Mark II to print

festus33 — Sun, 13 Jan 2013 06:00:54 GMT

My Pixma Mark II 9000 icon shows in Windows 7's devices and printers

panel and it is selected as the default printer.

It still doesn't print, even though the document shows in the printer queue..

Any suggestions?

Thanks,

David

Re: Need help getting Pixma 9000 Mark II to print

Michael — Mon, 21 Jan 2013 22:52:40 GMT

Hello festus33.

Please check to make sure that the printer is connected directly to your computer via USB rather than through any USB hubs or extension devices.

If the document still does not print, please try connecting the printer to a different USB port on the computer.

If any errors occur, please document them exactly as they appear.

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