topic Re: Faint white lines - Pixma Pro-100 in Professional Photo Printers

Faint white lines - Pixma Pro-100

rholden35 — Fri, 20 Dec 2013 17:47:53 GMT

I just installed a new Pixma Pro-100 and did the printhead alignment without issues. Printed my first test 8x10 print and while I printed beautifully, there are faint (barely visible) white lines on the print. Any ideas on how to fix this? Another printhead alignment maybe??

Thanks for you suggestions!

Re: Faint white lines - Pixma Pro-100

ebiggs1 — Sat, 21 Dec 2013 13:37:44 GMT

There is no way to get white on a print except to not put any ink on the page. So, yes, I would run the alignment utility again as a first step.

Now this assumes you are using Canon brand ink and paper. Always, always use Canon products to set-up and learn any Canon printer.

Re: Faint white lines - Pixma Pro-100

jrhoffman75 — Sun, 22 Dec 2013 16:13:04 GMT

I would recommend a cleaning first and then check alignment.

Re: Faint white lines - Pixma Pro-100

susanf50 — Thu, 06 Jul 2017 20:34:56 GMT

I'm having the same problem and have cleaned muliply times and aliended the head with no luck. I use canon ink and paper. Can you help me solve this problem. Very frustrated. Susan

Re: Faint white lines - Pixma Pro-100

jrhoffman75 — Fri, 07 Jul 2017 11:35:36 GMT

What paper and settings are you using?

can you post a photo of what you are getting?

Re: Faint white lines - Pixma Pro-100

ebiggs1 — Fri, 07 Jul 2017 14:13:11 GMT

"... have cleaned muliply times and aliended the head with no luck"

Susan,

Once or twice is enough. If that didn't correct it, it won't so multiple times is useless and wasteful. Yes, a sample would be nice to see.

First thing to check is the paper profile you selected. Does it match the paper? You would be surprised how many folks forget this or get the wrong one.

Re: Faint white lines - Pixma Pro-100

ebiggs1 — Fri, 07 Jul 2017 14:20:36 GMT

Susan,

Here are soem tips I use.

First, you must not let the printer set anything. Turn off every bit off control it has. You can do this with the Canon My Printer under the Printer Settings tab.

Second, you need to have your photo editor (like Photoshop) handle all the settings and color matching. I prefer Photoshop or Lightroom.

Make sure you have the correct ICC profiles and you are using Canon brand ink and paper until you get good with the printer. Very, very important, otherwise you don't know if the printer is doing exactly what you are telling it to or not. This is a must!

Important to, use the USB connection until everything is right. You are just adding another issue when you try to set up the printing and the wireless all at the same time. Just like using Canon branded products until it is a go. Use a real printer USB cable. Not just any old USB cable.

Re: Faint white lines - Pixma Pro-100

rholden35 — Fri, 07 Jul 2017 14:41:13 GMT

I was able to fix the issue. It was in my settings. When you print something click on "print settings" then in the pull-down menu go to Quality & Media, and make sure it is set to "finest". Somehow it was set on "fast" which was causing the lines. Once I switched it "finest" it corrected the problem. I hope this helps and good luck!

Re: Faint white lines - Pixma Pro-100

ebiggs1 — Fri, 07 Jul 2017 20:49:55 GMT

"... it was set on "fast" which was causing the lines."

That'll do it. Good find.

Re: Faint white lines - Pixma Pro-100

ayawolf — Sun, 14 Mar 2021 17:23:39 GMT

Thank you so much for posting your fix. I stupidly had mine on "fast printing" as well. I was going crazy thinking something was wrong with my new printer!

Re: Faint white lines - Pixma Pro-100

jrhoffman75 — Sun, 14 Mar 2021 18:08:03 GMT

Welcome to the forum.

You said "fast printing".

If you are seeing that option it leads me to think that you may have the AirPrint version of the printer installed and not the IJ Series version (if you are on a Mac). This is because I do not see that option on my MacBook.

Go to System Preferences->Printers & Scanners and see what version of the printer is showing. Does it say AirPrint or Bonjour?

Re: Faint white lines - Pixma Pro-100

ayawolf — Sun, 14 Mar 2021 18:37:52 GMT

Hmmm...not sure if I'm in the right place. I am running Catalina macos on a Mac.

When I go into Options & Supplies | General the Device Name is Canon_PRO_100_series and the Driver Version is 16.50.0.0.

Note that I did research these forums to figure out how to get the proper drivers installed. I was a bit confused since much of the information was years old...

Re: Faint white lines - Pixma Pro-100

jrhoffman75 — Sun, 14 Mar 2021 18:39:57 GMT

That looks correct. What media type did you select?

Re: Faint white lines - Pixma Pro-100

ayawolf — Sun, 14 Mar 2021 18:58:57 GMT

I don't see a media type option? I see presets and paper size?

Note that I am printing a PDF file from Preview most of the time. Note that I'm not your average consumer for this printer. 🙂 I don't use it primarily for photo printing so I don't have programs like Photoshop and can't take advantage of ICC profiles.

Re: Faint white lines - Pixma Pro-100

jrhoffman75 — Sun, 14 Mar 2021 19:04:08 GMT

Understood.

Re: Faint white lines - Pixma Pro-100

dnickson — Tue, 14 Feb 2023 15:33:01 GMT

Probably my fault (that's my wife you hear in the background, saying, "PROBABLY?!!), but I cannot find the path to turning off Printer Controls Printing/Colors and letting Photoshop do the work. Mine is an older version of PShop; maybe that's it. My Print Settings only says Standard, Photo Setting, Business Document, and Paper Saving. I am set on Standard. Paper choice is Plain Paper (anything else results in a sepia tone). Aaargh. DN