topic Re: Pixma Pro100S smudging/bleeding in Professional Photo Printers

Pixma Pro100S smudging/bleeding

chloesims — Sun, 05 Mar 2017 15:59:51 GMT

Hey!

So, i've had a trouble with my printer ever since I got it +/- 4-5 months ago that it sometimes bleeds my artwork. I notice it's mostly only the darker colours (blacks against browns/greys etc) that do this and its only on areas of non text (so when I draw something with the pen tool on AI, it will do this.. sometimes.)

Is there anyway to counter this? I'm saving my files from Illustrator as PDF's and JPG to print but they both give the same bleeding effect.

Here is what this design looks like....

As you can see, the arms/grey of the shirt/trousers etc are fine but his bag strap, and the sun/trees/birds and bag are all bleeding against each other.

Sort of losing the will to live with this right now, so if anyone knows what I can do change this. That would be great!

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Sun, 05 Mar 2017 17:47:53 GMT

What kind of paper are you printing on? What printer settings are you using?

Re: Pixma Pro100S smudging/bleeding

chloesims — Sun, 05 Mar 2017 18:40:37 GMT

I'm printing on 420 micron, 300gsm white matte card.

I've just tried printing again and what I had to do was print the guy first without the satchel (I made it white in Illustrator), and then print just the satchel afterwards and that seemed to be better.

I'm not sure where I find the printing settings but here's what I could find (I'm using OS X)

Ink Drying time: Middle Option (50%)

Prevent Paper Adbrasion: OFF

Align Heads Manually: OFF

I'm using Canon ColourMatching (which is another issue i've had, with it printing very dark, but that may be a monitor issue?), and I've got it set to 'High' on the print quality and matte paper.

Not sure what else you need?

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Mon, 06 Mar 2017 15:12:39 GMT

Okay Chloe, lets see if we can sort this out.

Printed out put not matching monitor is almost always because the monitor is too bright. Download the test image from this site: http://www.outbackphoto.com/printinginsights/pi049/essay.html

Load it into Photoshop and print it on a paper you have good results with, without making any adjustments to the image in PS. Don't worry how it looks on the screen.

Does this print look good to you in the viewing conditions you usually use? If so, and every time except one that I've done this with people the print looks great, you want to adjust your monitor brightness to be as close as possible to the printed image. (The one time it didn't work it was a defective printer that Canon replaced for them.)

You are on a Mac you said. Go into System Preferences->Printers & Scanners and see what the name for your Pro-100 is. Does it say Bonjour version or something similar? It freqently does, becasue when you try to add a printer the Apple (Bonjour) driver usually shows up first. It is a simplified driver and doesn't have all the features of the Canon driver. If it says Bonjour click "+" icon to add a printer and wait for Canon driver to appear. It could take several minutes. (This assumes you installed the canon driver from the CD or Canon site. If you didn't install the Canon driver).

Since you are using Photoshop you could install and use the Canon supplied Print Studio Pro software. If you want to work directly from PS you need to configure PS to control printing. See the following screenshot to show you the settings you want.

Important is: 1. select Photoshop Magages Colors, 2. for Printer Profile you want to select a profile that matches the paper you are using - we'll get to that later, 3. select Print Settings and in the driver window that appears select the proper media type - Matte Photo Paper seems correct.

It sounds like you are using a specialty paper that is not a photo paper. Does the paper supplier give you recommended printer settings and either a custom ICC profile or a recommended ICC profile?

Re: Pixma Pro100S smudging/bleeding

chloesims — Mon, 06 Mar 2017 17:48:04 GMT

Hey, thank you for replying!

It didn't show Bonjour it just says "Canon PRO-100S series 2"

______

The supplier of the cardstock doesn't give ICC profiles unfortunately, as far as I can see. I could always email them and ask.

______

I'm using AI (Illustrator) not Photoshop, as I went through a stage of putting all of my graphics work through PS just to adjust the brightness! However, I don't print directly from AI or PS, I save the file as a PDF or JPG and then print it. Is that not right?

I really do appreciate your time!

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Mon, 06 Mar 2017 23:23:38 GMT

You have the Canon driver, which is good.

I am not familiar with AI, so i don't know what the print module settings look like.

Saving to and then printing from a file should be fine as long as you save a large enough file and the software you print from gives you sufficient control.

Coming from the photo worls, I think you would to save a file that has at least 150 pixels per inch. This would be 1200x1500 pixels for an 8x10 image.

I would select Canon Matte Photo Paper as the paper tpe and try Standard quaity. The ink drops tend to saok into and spread when using matte aper, so Standard would be laying down a little less ink. Compare Standard with Highand see which you prefer.

What software are you printing from?

Re: Pixma Pro100S smudging/bleeding

chloesims — Mon, 06 Mar 2017 23:38:25 GMT

I'll give that a go. I'm not printing from a particular software, i just find the PDF or Jpg file in my folders and Cmd+P to print. I save them as the size they need to be printed on so it's not a resizing issue, it's very confusing!

I'll give the standard and high a go! Should I have the ink drying time to quick or slow?

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Sun, 21 May 2017 11:53:47 GMT

I opened a JPEG on my desktop and it looks like it opened in the Mac Preview app.

I selected CMD+P and the Canon print dialogue opened. Select Quality and Media and select Matte Photo Paper and Standard quality. Select Show Details and Color Matching. Try selecting Color Sync and Automatic profile. You should see a profile name for Matte Photo Paper.

Try Slow drying time since it will slow down print speed and maybe give the ink more time to absorb into the paper.

Re: Pixma Pro100S smudging/bleeding

BeautifulSimpli — Sat, 20 May 2017 20:10:50 GMT

Hi, did you sort your problem?

I have a pro 100s, purchased this week.

Printed my first card (300gsm matt) today and the ink has bled in the same way yours has - gutted

Plain paper and 220gsm gloss is fine but i need the 300gsm card

I also only have three options in the "media type" - envelope, plain paper and photo

Hope you have sorted the issue, any tops would be great

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Sun, 21 May 2017 11:49:17 GMT

Are you on a Mac? It sounds like you have the Bonjour version of the driver, not the Canon driver. Download the latest version of the Canon driver, delete the printer in Printers and Scanners and reload printer. When you click the "+" symbol wait until the Canon Pro-100 Series appears. It could take a few minutes.

Re: Pixma Pro100S smudging/bleeding

BeautifulSimpli — Sun, 21 May 2017 13:46:54 GMT

Thank you!!

I have just tried to re-add my printer and indeed it does say 'bonjour' on the listing, yes i am on a Mac

Are you able to show me the link to the correct to what i would need to download?

Thank you for your help! I am very new to all this 🙂

Re: Pixma Pro100S smudging/bleeding

BeautifulSimpli — Sun, 21 May 2017 13:50:21 GMT

Scrap that, ive found it!!

Thank you, i can't belive it was so simple... spent all day at this yesterday

Very much appreicate your help!

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Sun, 21 May 2017 14:30:08 GMT

Glad to help.

Re: Pixma Pro100S smudging/bleeding

kokocards — Wed, 09 May 2018 02:29:05 GMT

did you ever find a good solution to this? 😄 I am having very similar issues with my canon ix6820!

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Wed, 09 May 2018 10:50:10 GMT

A couple of items were addressed. What problem are you having?

Re: Pixma Pro100S smudging/bleeding

kokocards — Thu, 10 May 2018 00:12:56 GMT

Thank you so much for responding!

I've attached an image here. As you can see, the edges are bleeding blue.

Here are some of the settings that I have in place right now.

Bought: ~ 3 months ago, it has always kind of been like this which is why I think it must be my settings

Printer: canon ix6820

Prevent Paper Abrasion is on

Drying time is Long

Paper is 80 lb Cover paper felt finish uncoated

US Letter default paper size, I'm printing borderless (edge to edge printing)

Canon colour matching

The other settings are screenshotted below.

My file is from Pages in Mac

I have the latest Macbook pro with latest iOS installed.

I find that the right side of the page has more bleed than the other side which is kind of strange.

I've tried doing the cleaning, i've tried doing the bottom plate cleaner and none of that worked. Let me know if you need any other information from me. I'm desperate! I don't know what to do to make the bleeding stop.

Thank you so much for your time in responding. I really appreciate it!

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Thu, 10 May 2018 00:31:35 GMT

What software are you using to print. I have two Canon printers, neither the same as yours, but my print dialogues don’t look like yours.

The first line, profileid, does the drop down let you choose paper ICC profiles.

Re: Pixma Pro100S smudging/bleeding

kokocards — Thu, 10 May 2018 00:36:10 GMT

I used the canon driver from the instructions.

I'm printing in Pages, the Mac program.

these are the profile ids. I dno't see ICC. I read something about plate curves and dot compensation online becaus ei'm printing on uncoated paper. do you know if this is something I can adjust with the canon printer??

Re: Pixma Pro100S smudging/bleeding

jrhoffman75 — Thu, 10 May 2018 00:57:31 GMT

Try selecting the one in blue.

Are you using the paper type in the media line, or are you using non-Canon paper and they said to use that media type.

What file type type is the file? Pages native or is it exported as a file type.

Re: Pixma Pro100S smudging/bleeding

kokocards — Thu, 10 May 2018 01:04:07 GMT

the paper is not canon paper. So I just used the glossy one because i thought it would put less ink on the page. when I use the matte option, it gets worse.

I'm using Pages native, and haven't exported it.

I'll try with the diff selection profile id