topic Black lines appearing on photos in Professional Photo Printers

Black lines appearing on photos

cjatwalgreens11 — Wed, 08 Feb 2017 17:38:03 GMT

While printing posters at Walgreens there are these black lines appearing at the bottom of the posters I have a canon ipf6400

Re: Black lines appearing on photos

Crista — Wed, 08 Feb 2017 17:47:55 GMT

Hi cjatwalgreens11!

Thanks for posting in the Canon Forums!

To have a better understanding of your issue, please let everyone know what operating system (WIndows 7/8/10 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

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Re: Black lines appearing on photos

jrhoffman75 — Wed, 08 Feb 2017 21:36:50 GMT

If I understand correctly you are the printer oprator at Walgreens and you are getting black lines on your posters when you print?

Can you post an iPhone picture of what you are describing?

Have you selected the proper paper type? Sometimes you can get head scrape marks on the end of a print output if the wrong paper type is being used/selected. What paper type arfe you printing on?