topic Re: Canon Pixma Pro-100 Firmware Update in Professional Photo Printers

Canon Pixma Pro-100 Firmware Update

pjglad — Wed, 02 Nov 2016 17:02:28 GMT

I am planning on updating the firmware. Per the instructions - Confirm that the sleep mode is disabled on the computer. How do I disable? I cannot find sleep mode in Printer Utilities. There is an Auto Power option which is disabled - is that sleep mode? Thanks.

Re: Canon Pixma Pro-100 Firmware Update

jrhoffman75 — Thu, 03 Nov 2016 01:08:15 GMT

Sleep Mode they are talking about is computer sleep mode, not camera sleep mode. What kind of computer?

Re: Canon Pixma Pro-100 Firmware Update

pjglad — Thu, 03 Nov 2016 11:30:24 GMT

Got it - thanks.

Another question. The printer has been configured for a static IP ethernet connection. Will I have to reconfigure after a firmware update or will the printer retain the configured settings?

Re: Canon Pixma Pro-100 Firmware Update

jrhoffman75 — Thu, 03 Nov 2016 12:06:27 GMT

My Pro-100 is connected via USB to one computer and wifi to two. I do firmware updates via USB computer but I never lose my wifi connections.

If you have saved custom paper settings in the driver you will lose them.

Re: Canon Pixma Pro-100 Firmware Update

pjglad — Sat, 05 Nov 2016 01:41:50 GMT

I downloaded the latest version of the firmware. I cannot update the firmware because the current version is 2.001 and the update is 1.100. Why is that?

Re: Canon Pixma Pro-100 Firmware Update

jrhoffman75 — Fri, 04 Nov 2016 21:17:49 GMT

You should give Canon a call at 1-800-OK-CANON. That is strange. I'm assuming it's a US model printer and not a 100S model.

Re: Canon Pixma Pro-100 Firmware Update

pjglad — Sat, 05 Nov 2016 01:43:22 GMT

Thanks. I'll call Canon on Monday. It's a US Pro-100 purchased at Best Buy in Reno.

Re: Canon Pixma Pro-100 Firmware Update

jrhoffman75 — Sat, 05 Nov 2016 03:12:30 GMT

Perhaps there is a new firmware that hasn't been released as an update yet.

Re: Canon Pixma Pro-100 Firmware Update

pjglad — Sat, 05 Nov 2016 14:03:33 GMT

I doubt that as it was purchased in January of this year.

Re: Canon Pixma Pro-100 Firmware Update

jrhoffman75 — Sat, 05 Nov 2016 22:31:53 GMT

What firmware is indicted when you do a nozzle check?

Re: Canon Pixma Pro-100 Firmware Update

pjglad — Sat, 05 Nov 2016 23:31:46 GMT

2.001

Re: Canon Pixma Pro-100 Firmware Update

jrhoffman75 — Sat, 05 Nov 2016 23:50:21 GMT

Please post Canon's response.

Re: Canon Pixma Pro-100 Firmware Update

pjglad — Mon, 07 Nov 2016 21:35:10 GMT

Per Canon Support - there are two versions of this printer (old and new). I have new and the current firmware version is 2.001. I can check and update my firmware by entering my printer IP address in Safari which launches a Canon Printer Utility.

Re: Canon Pixma Pro-100 Firmware Update

jrhoffman75 — Mon, 07 Nov 2016 21:37:23 GMT

Thanks.