topic Re: I have a i9000 printer, went to print and filter failed message came on. in Professional Photo Printers

I have a i9000 printer, went to print and filter failed message came on.

Joe1951 — Tue, 01 Nov 2016 19:21:03 GMT

I have a i9000 printer, when I went to print the filter failed message came on.

Re: I have a i9000 printer, went to print and filter failed message came on.

Danny — Wed, 02 Nov 2016 12:18:57 GMT

Hi, Joe1951!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Re: I have a i9000 printer, went to print and filter failed message came on.

Joe1951 — Thu, 03 Nov 2016 02:11:03 GMT

I have an Apple Mac computer.

Re: I have a i9000 printer, went to print and filter failed message came on.

Jason — Thu, 03 Nov 2016 02:51:46 GMT

Hi, Joe1951,

Which version of the Mac OS (ex. 10.10, 10.11, 10.12) are you running? You can click on the Apple sign in the top-left corner and choose 'About this Mac' to verify.

Thanks!