topic My wifi-accessed Pixma Pro-100 is missing from the list of available printers in Print Studio Pro in Professional Photo Printers

My wifi-accessed Pixma Pro-100 is missing from the list of available printers in Print Studio Pro

nomadjim — Tue, 18 Oct 2016 15:19:10 GMT

When I try to print a photo from Lightroom using the plug-in Print Studio Pro, my network-attached printer is not listed as one I can use. I don't know how to add it to this list.

I can print on this printer using any other application, just not with PSP. I have no idea why it's not there or how to put it there. I've printed with this before but I had to recently reset my network settings and re-install the printer so I'm not sure what to do next.

I've updated the PSP software to the newest version. I'm using a Mac with El Capitan.

Thanks!

Re: My wifi-accessed Pixma Pro-100 is missing from the list of available printers in Print Studio Pr

jrhoffman75 — Tue, 18 Oct 2016 17:16:22 GMT

Can you print from Lightroom to the printer?

Re: My wifi-accessed Pixma Pro-100 is missing from the list of available printers in Print Studio Pr

nomadjim — Tue, 18 Oct 2016 17:42:30 GMT

Yes, the regular print settings within LR prints without any issue.

Re: My wifi-accessed Pixma Pro-100 is missing from the list of available printers in Print Studio Pr

jrhoffman75 — Tue, 18 Oct 2016 17:59:32 GMT

Give Canon a call at 1-800-OK-CANON. I didn't need to do anything to have the printer show up in PSP.