topic Canon Pixma Pro-100 printing too green! in Professional Photo Printers

Canon Pixma Pro-100 printing too green!

mdposas — Thu, 13 Oct 2016 00:38:09 GMT

Hi everybody, I'm trying to make some fine art prints of my original paintings.

I had professional high resolution photos taken of my work, and have edited the colors in photoshop (with monitor set to medium brightness... I know that sometimes bright monitors are to blame for color discrepancies). I am printing from photoshop and set the colors to be managed by photoshop, yet in many of my paintings the colors are way too green. And yes, I've also downloaded the correct ICC profiles for the types of paper I'm using.

Is there any setting on the printer to help with this? Help!

Re: Canon Pixma Pro-100 printing too green!

jrhoffman75 — Thu, 13 Oct 2016 01:12:29 GMT

Are you printing from Windows or Mac computer?

Is printer color matching set to None or Off?

Try using Print Studio Pro.

Re: Canon Pixma Pro-100 printing too green!

AdamQuinnArt — Thu, 12 Jan 2017 00:38:39 GMT

I'm having the same problem 😞 I'm printing from Mac but I took it to my inlaws house and printed from their PC and have had the same issue. I've also tried Print Studio Pro and used every combination of ICC profiles as well as let PS control colors but no matter what I do it turns out with a green cast 😞 even on my b&w pics and on matt or gloss canon photo paper I really just want to take a hammer to it :'(

Re: Canon Pixma Pro-100 printing too green!

Caiman — Sat, 25 Feb 2017 04:15:33 GMT

I also have the same problem. I have a PC win 10 and try printing from Lightroom, Photoshop or the canon pro print it is always the same. Even try on my wife computer and samething . I always get a green cast on my photo even when printing in B&W.

Can someone please help us..

Re: Canon Pixma Pro-100 printing too green!

jrhoffman75 — Sat, 25 Feb 2017 12:06:26 GMT

Can you download the test image from this site, print it and post a screen shot?

http://www.outbackphoto.com/printinginsights/pi049/essay.html

Also, what are your printing settings in Print Studio Pro? Can you pst a screen shot?

Re: Canon Pixma Pro-100 printing too green!

AdamQuinnArt — Sat, 29 Apr 2017 22:04:31 GMT

I figured it out (On Mac). The same would happen to me whenever I tried to print from another user on my computer the settings would reset and my prints would have a green tenting over them. Go to print if in Photoshop, once the print page comes up go to print settings, Layout, Quality & Media, Photo Papers, and the one that works for me is Photo Paper Plus Semi-gloss (but you may need to try diferent ones to see which one you were using before it forgot and went crazy. Then make sure if your in photoshop to set photo shop maniges colors, also choose in the photoshop print window your paper tipe and you should be good to go.

Re: Canon Pixma Pro-100 printing too green!

pmc — Mon, 19 Feb 2018 09:17:53 GMT

I had a similar problem. Trawled the internet looking for answers and tried deleting and reinstalling the driver, new profiles, etc (since a green tint is often a symptom of a mismatched or missing print profile). In the end, I realised that when replacing the magenta cartridge (green tinge on prints indicating a lack of magents) I'd forgotten to remove the tab that covers the ink output hole. It probably won't apply to most people with the problem, but if you are getting a green tint, check the ink cartridges just to be sure! If I'd seen this message I wouldn't have been so stupid and wasted so much time, ink, sanity and paper...

Re: Canon Pixma Pro-100 printing too green!

TCampbell — Tue, 20 Feb 2018 19:04:56 GMT

An easy way to handle this is to install Canon's "Print Studio Pro" plug-in for Photoshop (you can download PSP from Canon's website...

https://www.usa.canon.com/internet/portal/us/home/support/details/professional-large-format-printers/professional-inkjet-printers/pro-100?subtab=downloads-software

Once you have it installed, use that to print. You'll pick the printer and paper type. If you are using Canon paper and pick the correct paper type, then it will automatically pick the correct ICC profile for your (it installs the ICC profiles for all Canon papers... and you can optionally download ICC profiles for several 3rd party papers from Canon). If you use a 3rd party paper that Canon doesn't have profiled, go to that 3rd party vendor's website to search for an ICC profile made for the Canon PRO-100 printer. (failing that... you have to build your own profile and that requires a color calibration tool such as an X-Rite "ColorMunk Photo" analyzer.)

But don't print yet...

In Print Studio Pro you'll find a "Color Settings" tab. Pick that.

On that tab (near the bottom) you'll see a choice that says "Pattern Print..." PICK THAT!

"Pattern Print" is going to print a sheet filled with tiny thumbnail size copies of your image... loads of them. But each is very slightly tweaked in color. The "color" version of this creates a hexagonal shaped arrangement. The image in the very CENTER of the sheet is the one that the printer would normally print if you don't make any changes... But in each direction it'll print versions of your image that have either an increased or decreased amount of each Cyan, Magenta, or Yellow (CMY). Below each image it tells you HOW MUCH it adjusted the C,M,Y values.

Print the sheet and inspect the results.

Find the image you like the best.

Look below that image to read the CMY adjustment that it applied.

Close the "Pattern Print" window and back in the Print Studio Pro windows (color settings tab) you can enter the CMY values that correspond to the values of your best match from the sheet.

Now when you print you'll get the results you expect.

Note that the "Print Pattern" window has two modes... one mode has the hexagonal pattern that tweaks the CMY values. There's also a "brightness contrast" pattern that it can print. Again, the iamge in the center is the non-adjusted version but the other images are made either brighter/darker... or more-contrast/less-contrast depeding on the direction.

WARNING: The light in the room can apply a color cast and trick your eye. If you plan to display this print on a wall... best to take the sheet into the lighting in the room where you plan to display the art ... or just make sure you're in daylight-balanced lighting. My office has "warm" lighting... but this puts a yellow color cast on my prints and things that look good on my screen, look bad on my printer... until I hold the print in daylight balanced lighting (and then they look great).

The "Pattern Print..." tool is a handle little thing when you're not nailing the colors you want and are trying to figure out what tweak is needed to get the print you want... without having to waste a lot of paper and ink to find the right settings.

Re: Canon Pixma Pro-100 printing too green!

jrhoffman75 — Tue, 20 Feb 2018 19:34:43 GMT

I think you may have two errors that might be cancelling each other. If I am reading your screenshots correctly you selected the Pro Luster ICC profile in Photoshop and the Plus SemiGloss media type in the driver. Are you saying you get the green cast when you select Luster as both ICC profile and media type? If so, there is a problem that you haven't identified; its just being masked.

Re: Canon Pixma Pro-100 printing too green!

TCampbell — Tue, 20 Feb 2018 23:36:52 GMT

@jrhoffman75 wrote:
I think you may have two errors that might be cancelling each other. If I am reading your screenshots correctly you selected the Pro Luster ICC profile in Photoshop and the Plus SemiGloss media type in the driver. Are you saying you get the green cast when you select Luster as both ICC profile and media type? If so, there is a problem that you haven't identified; its just being masked.

Good catch, John!

When I test this using Lightroom ... if I ask Lightroom (Lightroom Classic CC) to manage the color then the choice of color management on my Mac's print dialog is disabled (grayed-out). This is also the case if I use Canon Print Studio Pro to manage the color.

I didn't test it with Photoshop CC but I would expect that it would similarly block color changes. This is an older version of Photoshop (and I'm not if the OP mentioned which version of macOS they are running) ... but generally you want to manage color in only one place.

The nice thing about Canon Print Studio Pro is they try to keep you from doing this sort of thing. Normally you pick the printer and tell it which paper you want to use as well as the quality level and it auto-selects the correct ICC profile (you can manually pick it, but they suggest you just leave it on 'automatic' and it will pick the correct profile for you.)

I own PRO-10 and I haven't used the PRO-100... but on mine you also see ICC profiles based on quality level. For example... if I use Canon's Pro Luster LU-101 paper, I have two profiles... one is "Canon PRO-10 <LU> 1/2 Photo Paper Pro Luster" and the other is "Canon PRO-10 <LU> 3 Photo Paper Pro Luster" and the difference between the "1/2" vs. "3" is the quality level. Canon has up to 5 quality levels (depending on printer and paper) ranked 1 through 5... with 5 being highest quality and 3 being lower quality but faster printing speed. If I print at "standard" quality then they want you to choose choice "3" but if I ask it to print in "high" quality mode then they want you to choose the "1/2" (meaning quality level 1 or 2 (it's not one-half)). This changes the amount of ink that is used and Canon adjusts the profile to compensate.

Again... if you use Canon Print Studio Pro and pick the correct paper type and quality, then you can set the ICC profile to "Auto" and it'll just grab the right one.

Re: Canon Pixma Pro-100 printing too green!

phart0 — Thu, 29 Mar 2018 17:34:58 GMT

How my settings changed is still a mystry to me. However, changing from printer management to Photoshop Elements management, saved me a lot of headaches. Thanks.

Re: Canon Pixma Pro-100 printing too green!

dlanier — Mon, 06 Aug 2018 16:26:28 GMT

Hello everyone. New member here. I know I'm responding to an 6 month old post but I have the same green print issues with my new Canon Pixma Pro-100 and have a few comments.

First of all I'm almost certain the color cast has nothing to do with the printer since my Epson 2880 did the same thing before I decided to replace it. I have printed from Lighroom CC, Photoshop CC, iPhoto, Preview and Print stiudio Pro. They all produce the same results.

I printed the pattern print as suggested and can improve the print to a certain degree by making the recommended adjustments but it just seem like a bandaid fix to me.

How do I know that the image I send a client or to a pro printer (ie. MIllers or Bay Photo) is the correct color and luminence? I think for everything to work properly the printer has to be able to produce photos that are at a minimum a close resemlance to what you see on your monitor. I know the monitor is projecting light and the print is reflecting light so they will never look exactly the same but they should be at least close without much tweaking.

BTW: I use a Spyder5 colorometer with Spyder5Elite software for monitor calibration;

iMac (Retina 5K, 27-inch, 2017)

Your thoughts?

Re: Canon Pixma Pro-100 printing too green!

jrhoffman75 — Mon, 06 Aug 2018 16:48:14 GMT

If you’re having a problem with two printer types my recommendation would be to sort out your color management problem first.

Download this test image, open it in your photo software, make no adjustments and print it. I’ve done it with many printers and computers helping people and you should get an excellent print. If the print doesn’t look good on its own (don’t compare to monitor) then you need to work on printer settings - correct ICC profiles and media type.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

Then work on getting monitor to look like print.

Re: Canon Pixma Pro-100 printing too green!

vander — Fri, 10 Aug 2018 07:39:49 GMT

I am also facing color problems while printing on a cardstock paper. After doing my research online I came across that Pixma pro 100 is a good printer for cardstock as mentioned by many sites like this one. The printing job is fine but the colors are different from the real images. Any help would be highly appreciated.

Re: Canon Pixma Pro-100 printing too green!

jrhoffman75 — Fri, 10 Aug 2018 12:28:54 GMT

Good morning vander.

How different are the colors? Is your monitor color profiled? What media type are you choosing?

Download load and print this test image without making any adjustments.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

Re: Canon Pixma Pro-100 printing too green!

dlanier — Fri, 10 Aug 2018 11:22:56 GMT

Thanks John. I've tried all of your suggestions and have also been communicating with Canon and have not been able to solve the issue other than fudging in Print Studio Pro. And even then I'm not satisified with the results. The problem is most likely a sofware issue. Maybe it's the Canon driver which will not let you turn off color syc. Very frustating.

Re: Canon Pixma Pro-100 printing too green!

jrhoffman75 — Fri, 10 Aug 2018 11:38:28 GMT

Good morning dlanier.

I'm guessing the Outback test print didn’t print well then? I'm guessing Canon support asked all the right questions, but:

1. You have the Canon IJ series driver and not the Bonjour driver? System Preferences->Printers & Scanners.

2. The Adobe products you listed should turn off color management automatically. Can you post a screenshot of your print module settings in Lightroom?

Re: Canon Pixma Pro-100 printing too green!

dlanier — Fri, 10 Aug 2018 11:53:52 GMT

Hey John,

the test print was not bad but still had some off colors.

not using the bonjour driver.

Re: Canon Pixma Pro-100 printing too green!

jrhoffman75 — Fri, 10 Aug 2018 12:31:22 GMT

What paper are you using? I'm guessing its not a Canon paper and one that doesn't come with its own ICC profile?

When you say the test print had off colors you mean in the print, not compared to screen?

Re: Canon Pixma Pro-100 printing too green!

dlanier — Fri, 10 Aug 2018 12:53:52 GMT

I am using Canon paper (gloss) but I've also tried Inkpress and HP papers with the same results. Inkpress says to use the Canon profiles. For the HP pape I did not have an ICC profile so I used the gloss profiles that came with the printer..

I thought the grays in the test print looked a little green. But compared to my monitor there were seveal colors that were off.