topic Re: New PC, Pixma Pro 10 will not print!!! in Professional Photo Printers

New PC, Pixma Pro 10 will not print!!!

missmandy — Tue, 30 Aug 2016 21:34:17 GMT

I just bought a new PC, which is equipped with Windows 10. I cannot find my original disc at this time. I downloaded the driver from the Canon page, and I also downloaded My Image Garden from another site, since Canon doesn't offer a download of that program. I have run through the setup for the printer, and I can't get the PC to talk to the printer. My Image Garden doesn't appear to work at all, and I can't even print from Photoshop. Any ideas? TIA

Re: New PC, Pixma Pro 10 will not print!!!

jrhoffman75 — Wed, 31 Aug 2016 02:03:04 GMT

Canon very definitely has a download of MIG on the Windows 10 download site.

I would uninstall tall the printer driver and MIG. Download the July 2015 driver from the W10 download site and reinstall printer.

If if you can't get printer installed call Caon at 1-800-OK-CANON.