topic Re: Cannot set print for "fine" quality for most photos in Professional Photo Printers

Cannot set print for "fine" quality for most photos

Mocnrief — Sun, 21 Aug 2016 14:41:51 GMT

I have Canon Pro 100. I print from a MAC pro. I am having a problem with my printer settings. For most photos I cannot use the "fine" or even the "standard" setting. The only option is "fast on plain paper" . The only photos that will print in "fine" on photo paper are those taken with my Iphone and and IPad and they are spectacular (including a panorama on 13 x 19 paper). I am using the Canon Image Garden program for printing. Image Garden cannot seem to find all of my photos. I have to put individual photos on my desktop to enable Image Garden to find them. Even that does solve the setting problem. For example I added a photo from Desktop to Photo Layout. Under Advanced Settings I chose print quality "high". I hit print and a box appeared telling me to be sure to use the defautl setting. When the Print Box came up the Printer box showed Canon Pro-100 series, the Presets box showed "Fast Printing on Plain Paper". There was no other option. Honestly, I cannot find the Default Settings. Help wanted!

Re: Cannot set print for "fine" quality for most photos

jrhoffman75 — Sun, 21 Aug 2016 19:07:11 GMT

I suspect your problem is that you are using the Bonjour version of the printer.

Have you installed the Canon drivers from the CD that came with the printer?

After the driver has been installed go to the System Preferences, Printers and Scanners and click "+" to add printer.

Wait, could be a few minutes, until the IJ version of the printer shows up. Bonjour printer version is very limited and won't let you take advantage of Pro-100 capabilities.

What software do you use for photo processing?

Re: Cannot set print for "fine" quality for most photos

Mocnrief — Sun, 21 Aug 2016 20:55:25 GMT

The CD that came with the printer did not list the undated MAC OS that came with my computer. I consulted this forum, following the advice I got, I downloaded the driver from support. Do you think I downloaded the wrong driver? The software is the software that came with the printer for "the Pro 100 series." The component I used is Image Garden. I do not recall seeing the word "Bonjour" anwywhere. Should I go back to support and download again?

Re: Cannot set print for "fine" quality for most photos

jrhoffman75 — Sun, 21 Aug 2016 21:22:35 GMT

Are you connected via USB. Do you see pages similar to this:

Re: Cannot set print for "fine" quality for most photos

Mocnrief — Sun, 21 Aug 2016 22:09:01 GMT

i am trying to screen shot the pages but am failing. I am connected by USB. I do not get the first screen. Rather I get the Canon Quick Menu which shows Pro-100 series. From that I get the Image Garden which similar to your second page. In the end, get which I believe is the Apple print dialogue page which Canon Pro 100 as the default printer.

Re: Cannot set print for "fine" quality for most photos

jrhoffman75 — Sun, 21 Aug 2016 22:33:58 GMT

I guess thats a limitation of My Image Garden. Do you have other software you use to edit your photos? What about "Photos" on the Mac?

Re: Cannot set print for "fine" quality for most photos

Mocnrief — Mon, 22 Aug 2016 11:39:19 GMT

I have Photos. I would prefer to use it. Same problem. Cannot set it to fine

Re: Cannot set print for "fine" quality for most photos

jrhoffman75 — Mon, 22 Aug 2016 11:42:31 GMT

Give Canon a call at 1-800-OK-CANON.

Re: Cannot set print for "fine" quality for most photos

Mocnrief — Mon, 22 Aug 2016 13:41:09 GMT

Ok Thanks much for your efforts.

Re: Cannot set print for "fine" quality for most photos

jrhoffman75 — Mon, 22 Aug 2016 14:30:13 GMT

One last thought. Have you created a preset with all your printing selections, saved it and then recalled it for printing?

Re: Cannot set print for "fine" quality for most photos

Mocnrief — Mon, 22 Aug 2016 14:58:14 GMT

Have not. Will try to do so. At work now. Will try when I get home. Would the print dialogue box be an Apple box or a Canon box?

Re: Cannot set print for "fine" quality for most photos

jrhoffman75 — Mon, 22 Aug 2016 15:49:11 GMT

It's actually both. Its the Mac version of the Canon printer driver dialgue box. The Windows version is entirely different.

If you had Lightroom or Photoshop I would suggest you try the Canon Print Studio Pro plugin. But it only works woth LR, PS and Canon's Digital Photo Professional software.

Re: Cannot set print for "fine" quality for most photos

Mocnrief — Sat, 03 Sep 2016 15:42:00 GMT

Think I have found a solution. I reinstalled the Pixma Pro-100 driver. Still could not print fine qualty photo with the Canon software (Image Garden). Could not change the preset choices from "fast on plain paper and fine on plain paper" Went back to the MAC Photo program and tried to print from there. On the printing box the presets were "fast on plain paper" and "fine on plain paper". Again, could not change even when photo paper was the media chosen. Then I noticed a box with no title in the middle of the printing box with the word "layout". I clicked and found I had some options. I clicked down to "quality and media". That produced a new box below entitled "print quality". I chose :"high". Clicked print and got a beautiful fine print (albeit a little darker thant the photo on the computer). I went back to Image Garden and realized I would be getting the same printer box. Changed "laywout" to "quality and media". Allowed me to choose high quality. Maybe you jr, tried to tell me that before. Thanks for your help.

Re: Cannot set print for "fine" quality for most photos

jrhoffman75 — Sat, 03 Sep 2016 17:32:24 GMT

My Image Garden is a very limited program. You are using the correct approach with Photos.