topic Re: Print Studio Pro settings window disappeared in Professional Photo Printers

Print Studio Pro settings window disappeared

monomen — Wed, 06 Jul 2016 03:04:24 GMT

Hello,

I am using PSP version 2.1.0 with a PRO-100 printer and Photoshop Elements 14.

When I go into PSP, the settings window has disappeared. I have tried re-installing PSP and restarting but that was no help.

Luckily the settings I normally used were saved somehow.

I have searched for a solution for this problem but I haven't had any luck. Has anyone been able to fix this problem?

Thank you.

Re: Print Studio Pro settings window disappeared

jrhoffman75 — Wed, 06 Jul 2016 12:01:58 GMT

Try clicking the little triangles.

Re: Print Studio Pro settings window disappeared

monomen — Wed, 06 Jul 2016 14:00:10 GMT

Unfortunately, there are no little trianges.

Re: Print Studio Pro settings window disappeared

jrhoffman75 — Wed, 06 Jul 2016 15:27:35 GMT

Uninstall 2.1.0 and download/install 2.0.2.

2.1.0 does not work for me on W7 machine but 2.0.2 works fine.

Re: Print Studio Pro settings window disappeared

monomen — Wed, 06 Jul 2016 21:11:13 GMT

I'm on a Mac, not Windows. What is the previous version for Mac? I found a refernce to version 2.0.3 on a Canon Thailand web site. Is that the version I want? If so, do you have a link for downloading it?

Re: Print Studio Pro settings window disappeared

jrhoffman75 — Wed, 06 Jul 2016 21:24:31 GMT

My problem may not be the same as yours then. But, you can download 2.0.3 here: probably the site you found.

Re: Print Studio Pro settings window disappeared

monomen — Thu, 07 Jul 2016 04:30:24 GMT

Hello,

I thought I should share the solution with whoever is reading this.

It turns out that the borders on the right and bottom of the window hide and show the settings window and the photo tray. If you move the cursor past the border, it turns into the two headed arrow and will resize the window. You also have to click on the border itself - it's narrow so it's easy to go past it and resize the window.

My confusion could have been avoided if the UI was designed better but there's little hope of that happening.