topic Re: Pixma Pro9500 MK II: Does Deep Cleaning produce a print? in Professional Photo Printers

Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

HumanBean — Sun, 27 Mar 2016 19:49:06 GMT

My printer produces a print when I do normal cleaning, but does not print anything when I select Deep Clean. I've tried doing it through the IJ and XPS drivers. I also tried to deep clean through Canon My Printer and manually with the printer disconnected from the computer. The printer is definitely doing something and ink levels seem to go down. I am wondering where all that ink went. It does all other maintenance tests properly. I don't know if this could be an issue but I updated my OS from windows 7 to windows 10 and could not find any printer drivers for windows 10 for this printer through canon support. On the other hand, when I updated OS- some windows 7 components seem to still be present.

Re: Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

ebiggs1 — Mon, 28 Mar 2016 13:11:55 GMT

There is a pan it sprays into in side.

Re: Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

HumanBean — Mon, 28 Mar 2016 17:19:56 GMT

thank you ebiggs1 for your answer. Do you know where I can get information about how to gain access to this tray and how to clean it? I can't seem to find disassembly instructions on the internet.

Re: Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

ebiggs1 — Mon, 28 Mar 2016 20:06:57 GMT

I don't think you can. I don't know what happens when it becomes full either. Mine never has.