topic Re: have the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface an in Professional Photo Printers

have the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface and c

donmazer — Sun, 14 Feb 2016 19:58:38 GMT

i have the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface error code1340'. Can't go to the next step,

Re: have the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface an

beemer — Sun, 14 Feb 2016 18:02:08 GMT

Failed post?

Ian

Re: have the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface an

BillS — Tue, 16 Feb 2016 00:36:41 GMT

Hi donmazer,

I'm assuming that your printer is in fact on a flat surface. The next step would be to convince the printer that the error state has been resolved.

1. Use the power button to turn the printer off.

2. Reposition the printer an inch or two.

3. Power the unit back on.

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Re: have the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface an

donmazer — Tue, 16 Feb 2016 01:20:30 GMT

Tried your solution several times. Finally called Canon support and they said a folding plastic table would not work. It was sturdy though. I was doubtful but I got a small sturdy wooden table, it worked!!! Some day I will learn to follow directions. I have 83 years and still learning.

Re: have the new Canon pro-1000. Just installed the inks. It tells me I am not on a level surface an

lawrence — Sat, 20 Feb 2016 01:52:29 GMT

Wow..!!! I envy you!!!!!