topic Re: Canon Pro10 issue in Professional Photo Printers

Canon Pro10 issue

parias07 — Wed, 03 Feb 2016 18:40:54 GMT

I want to print a picture but when I do the colors don't match the picture in the computer. Can someone help?

Re: Canon Pro10 issue

John_B — Wed, 03 Feb 2016 18:49:26 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what software you are printing from. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Canon Pro10 issue

jrhoffman75 — Wed, 03 Feb 2016 23:19:04 GMT

Read this article.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

What computer are you using. laptops are problematic when trying to match colors since you can change how the display looks simply by tilting the screen.

Monitors are also generally much too bright for good photo editing.

Set your monitor to about 50% brightness try to keep any outside light from shining on the monitor.

Open the test image in the article in your photo software and see how the colors look compared to how you know they should look. There are a number of items in the test print that have "memory colors". Everyone knows how a strawberry should look. No one can be exactly sure of what color Sally's dress was at the wedding.