topic Re: Print studio pro in Professional Photo Printers

Print studio pro

gumby3205 — Wed, 20 Jan 2016 20:29:08 GMT

I have a new IMAC and am reinstalling the print studio pro software. I have downloaded several times and the image only show a RTF file. There is no install file.

Re: Print studio pro

Jason — Wed, 20 Jan 2016 20:41:04 GMT

Hi, gumby3205!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the specific versions of Mac you are using (Ex. 10.8, 10.9, 10.10, etc).

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Print studio pro

gumby3205 — Wed, 20 Jan 2016 20:43:54 GMT

Using Yosemite. The download shows various languages and I click US and all I see is a RTF file. There is no install file. On my laptop it shows all of the files including install. The download size of the file I am getting is 12.6mb

Re: Print studio pro

jrhoffman75 — Wed, 20 Jan 2016 21:12:51 GMT

You need to double click the icon that looks like an open cardboard box.

Re: Print studio pro

gumby3205 — Thu, 21 Jan 2016 00:18:33 GMT

I feel foolish, That worked. Must have been long day.