topic Re: I have a new ipf6400 and would like to leave it on in Professional Photo Printers

I have a new ipf6400 and would like to leave it on

Canonperson — Fri, 15 Jan 2016 00:20:27 GMT

I have a new ipf6400 and would like to leave it on, but the only options I see are auto shutdown after 4, 8 or 12 hours.

Anyone know other options?

Thanks.

Re: I have a new ipf6400 and would like to leave it on

Tiffany — Fri, 15 Jan 2016 00:44:10 GMT

Hi Canonperson,

Thank you for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imagePROGRAF series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

Re: I have a new ipf6400 and would like to leave it on

Canonperson — Fri, 15 Jan 2016 03:26:51 GMT

Well, actually the idea that I could (and should) leave this printer on was provided to me today by tech support at 1-800-OK-CANON. He spent about half hour answering my questions. Unfortunatly, I didn't ask exactly how to do what he recommended.

Hopefully, he was not the only tech support person who didn't the memo about not providing support.