topic Re: Print Studio Pro in Professional Photo Printers

Print Studio Pro

otava — Thu, 18 Jul 2013 10:16:25 GMT

My Print Studio Pro stopped working on all applications (PSE and LR). It opens OK, but the selected image does not show up nor does any of the selection values like paper size show. Only the headlines appear?

Thanks

Re: Print Studio Pro

Stephen — Thu, 18 Jul 2013 13:55:26 GMT

Hi otava!
So that the Community can help you better, we will need to know exactly what equipment you're using, any error messages you're getting, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

Re: Print Studio Pro

otava — Thu, 18 Jul 2013 18:41:39 GMT

Sorry

OS: Windows 7, Home Premium, Service Pack 1.

PC: HP Pavilion g, ADM A4 vision, 6 Gb

Printer Canon Pro-100, USB connection

Photoshop Elements 10

Lighroom 4

The system has been workin OK but stopped suddenly. No error messages. The Print Studio Pro opens, but no image shows up as before.

Re: Print Studio Pro

ebiggs1 — Wed, 24 Jul 2013 13:09:34 GMT

And you have done the obvious reboot of the computer and printer? Turn the computer completely off and the printer also.

Turn on the computer and then the printer. If this doesn't fix it. Uninstall and re-install Print Studio Pro.

Re: Print Studio Pro

otava — Fri, 26 Jul 2013 08:59:39 GMT

Thanks

Reloading does the following.

When clicking the Canon Print Studio Pro: "Print Studio Pro requires 1024 x 768 or higher displayresolution and high color display color depth."

After that the Studio Pro opens but the image to be printed does not show up or it just might flicker for a extremely short time and disappeares.

Thanks

Re: Print Studio Pro

ebiggs1 — Fri, 26 Jul 2013 14:07:52 GMT

Can you print form other WIndows programs? If you can than something went wrong with the PSP instalition. If nothing prints, try a new USB printer cable (must be rated for printing).

I noticed on the Canon web site there are pretty new drivers and software updates. You have checked recently to make sure you have the latest?

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/professional_photo_inkjet_printers/pixma_pro_100#DriversAndSoftware

Re: Print Studio Pro

otava — Fri, 26 Jul 2013 20:08:48 GMT

Thanks

I have now installed latest driver for Pro-100, reinstalled Canon Print Studio Pro from CD. I can print with my Lightroom 4 and PSE 10 using the normal print command but the Print Studio Pro does not work. I have also cleaned my registeres.

Re: Print Studio Pro

ebiggs1 — Fri, 26 Jul 2013 21:39:47 GMT

Well at least that is progress! Personally I would prefer LR to any of the Canon give away programs. I just bought LR5 but actually it isn't much different except they improved the brush somewhat.

But now we know, the printer is fine, the USB cable is OK, and your computer is doing it's job. There has to be something wrong with PSPro.

You did tell PSP, when you installed it, to install the plug-in in LR? You can check this in LR by selecting the Managing plug-ins drop down under the File tab. Check that next.

Re: Print Studio Pro

ebiggs1 — Fri, 26 Jul 2013 21:56:25 GMT

Maybe I should add:

From the [File] menu, navigate as follows:

Photoshop Elements:

Click [Automation Tools] - [Canon Print Studio Pro...].

Lightroom 4:

Click [Plug-in Extras] - [Canon Print Studio Pro...].

Print Studio Pro starts, and the image displayed in Photoshop Elements or Lightroom appears in

Print Studio Pro.

Re: Print Studio Pro

otava — Fri, 26 Jul 2013 23:41:13 GMT

They both show under the file > plug-in. The Aplication opens, but it is "empty". Unfortunately I cannot include a screen capture, but for example on the right hand panel only the headings appeare like "Printer" but there are no printers to seleckt. Empty like the other options as well. Just headings nothing to select.

I guess there is not much to do other than wait a new update. This program has worked. Thanks anyway.

BTW I was planing to purchare LR 5 just because of the brush, if it really is that good for cuting images.

Thanks

Re: Print Studio Pro

ebiggs1 — Sat, 27 Jul 2013 13:13:28 GMT

Do you see this screen below? I am a little confused on what you just said? In LR the right side of the screen has "Print" and next to it "Printer...". This is at the bottom of the screen on the right side. Click "Printer..." to choose your printer. You must have the Pixma Pro-100 selected for te PSP to work.

Re: Print Studio Pro

ebiggs1 — Sat, 27 Jul 2013 13:19:26 GMT

Yours must look exactly like the screen shot for everything to work properly. I hope you get it sorted because the Pro-100 is a great printer but if you can't get PSP to work, it's no big deal because LR5 prints just fine without it. Actually LR5 does everything PSP does!

About the new brush in LR5, it is better nothing more. So don't be expecting great things from it. It works OK about 50% of the time. It is NOT Photo Shop!

Re: Print Studio Pro

otava — Sat, 27 Jul 2013 13:31:22 GMT

Sorry forgot say that I was looking at the Print Studio Pro. Here is how it opens. See, only headings nothing to chose.

Re: Print Studio Pro

ebiggs1 — Sat, 27 Jul 2013 13:54:13 GMT

You must have an imagine selected before you use PSPro. Remember it is a plug-in. Have the imagine up and selected in LR. Than go to the Plug in extra menu, (like the first screen shot). It should appear. I think you have everything you need, you just need to learn PSP's way of doing things.

Re: Print Studio Pro

otava — Sat, 27 Jul 2013 14:30:09 GMT

So this is where I start

Then i go

File > Plug-in extras > Canon Print Studio Pro

an get this

Before I just clicked OK and the PSP opened normally, but not any more. I have not done anything special ie upgrades. There was only one windows automatic update for security. After cliking OK PSP opens as shown above.

Re: Print Studio Pro

ebiggs1 — Sat, 27 Jul 2013 15:05:19 GMT

OK, now you are out of the operation of PSPro or LR. You have some other Windows setting messed up. Whether you did it or Windows did it for some reason is of no matter.

Right click on your Desktop and there will be some way to set the resolution. Mine is NVIDA Control Panel. Set it to 1920x1080 and Color Depth to Highest (32-bit).

Beyond this I am not going to be of any further help, if I have been any help at all, that is. But that is why PSP is not working proplerly.

Good luck,