topic Re: Compatibility issue with Print studio pro and PS CC in Professional Photo Printers

Compatibility issue with Print studio pro and PS CC

DNPhotography — Sat, 02 Jan 2016 18:30:56 GMT

I have the Pro 100 installed, however when I open PS CC (with a photo open) >Automate>Canon Print Studio Pro, I get an error reading that the software does not find the printer!

If I just open the PS CC Printer menu and select the Canon Pro 100 printer it will print but the quality is not very good. I want to use the Print Studio Pro software from photoshop. I tried installing a plugin (hence the Automate...) but as received the error message. I tried installing the Plug-in from CS-6 as well. Any help? Thanks so much!

Re: Compatibility issue with Print studio pro and PS CC

jrhoffman75 — Sun, 03 Jan 2016 00:16:48 GMT

Which OS. Which version of Photoshop and which version of Print Studio Pro.

Re: Compatibility issue with Print studio pro and PS CC

ebiggs1 — Sun, 03 Jan 2016 14:28:28 GMT

You must be using a Mac which I have little knowledge. Because on my Windows machine the Canon software does nothing you can't already do in Photoshop. In other words, it will NOT make your print 'better'! I rarely use Print Studio Pro except to answer questions on the forum.

Re: Compatibility issue with Print studio pro and PS CC

RobRut — Mon, 01 Aug 2016 22:27:09 GMT

I get this message:

I get this message when I try to run he Print Studio Pro Plug-In install from my Windows 10 start menu: A version of Adobe Photoshop supported by Print Studio Pro is not installed. A supported version of Adobe Photoshop, Adobe Photoshop Elements, or Adobe Photoshop Lightroom is required to install the plug in for Print Studio Pro. This makes no sense, as I use PS, Lightroom and Bridge from Adobe CC – all the most recent versions. What’s going on?

Re: Compatibility issue with Print studio pro and PS CC

jrhoffman75 — Mon, 01 Aug 2016 22:50:19 GMT

Have you downloaded the latest version of PSP from the Canon support site? You need to have version 2.0.2 or later.

Re: Compatibility issue with Print studio pro and PS CC

RobRut — Tue, 02 Aug 2016 01:44:54 GMT

Good point. It's brand new, so I would assume it came with the latest version. I'll check.

Thanks!