topic Re: I have a new PIXMA PRO 100 in Professional Photo Printers

I have a new PIXMA PRO 100

otomstreet — Sat, 29 Aug 2015 12:34:16 GMT

I'm getting errors loading the cartridges. I've reloaded them a dozen times and still the same two cartridges go into trouble. is there a trick to this I'm missing?

Re: I have a new PIXMA PRO 100

Michael — Mon, 31 Aug 2015 18:40:50 GMT

Hello.

Please check to make sure that new genuine Canon ink tanks are being used to prevent any errors from occuring when a new tank is installed.

If you continue to experience difficulties, find more help at Contact Us.

Re: I have a new PIXMA PRO 100

ebiggs1 — Sat, 05 Sep 2015 20:31:27 GMT

What is the error? Are the new or are they refills? There is a chip inside and if it isn't re-set it won't work properly. I strongly recommend using only new Canon brand cartridges. Refilling can be tricky and messy.