topic Re: Pixma Pro-100 Plain Paper Pulling Many Pages in Professional Photo Printers

Pixma Pro-100 Plain Paper Pulling Many Pages

maddic — Thu, 02 Jul 2015 19:44:16 GMT

I have had my printer for over a year, and recently when printing on any plain stock (currently HP multipurpose 22lb 8.5x11), the machine prints the page just fine, but pulls along 4-5 blank pages with each printed page. It happens on full color or balck and white text and never jams, it just spills all over the floor. This doesn't happen with photo stock.

I have run "roller cleaning a few times," makes no difference.

Thanks!

Re: Pixma Pro-100 Plain Paper Pulling Many Pages

ebiggs1 — Sat, 04 Jul 2015 19:24:27 GMT

You may need to physically clean the rollers. You say all you run through it is that 22lb HP paper? I wouldn't think that woud be of any concern to the rollers.

Re: Pixma Pro-100 Plain Paper Pulling Many Pages

the_traveler — Mon, 06 Jul 2015 02:45:03 GMT

It may also be that the paper has absorbed moisture from the air by sitting out and thus 'sticks.'

Does this happen with a freshly opened batch?

Re: Pixma Pro-100 Plain Paper Pulling Many Pages

maddic — Tue, 14 Jul 2015 19:41:29 GMT

Yes, fresch cello-wrapped paper.

Re: Pixma Pro-100 Plain Paper Pulling Many Pages

maddic — Tue, 14 Jul 2015 19:42:34 GMT

I have cleaned the top roller, can't seem to figure out how to do a fair job with the lower.

Re: Pixma Pro-100 Plain Paper Pulling Many Pages

ebiggs1 — Tue, 14 Jul 2015 20:28:05 GMT

Try a different brand of 22lb paper.

Re: Pixma Pro-100 Plain Paper Pulling Many Pages

maddic — Fri, 24 Jul 2015 13:46:03 GMT

Thank you, but it's the 4th brand of plain paper. Is there a way to get inside and see if something is stuck?

Re: Pixma Pro-100 Plain Paper Pulling Many Pages

ebiggs1 — Fri, 24 Jul 2015 14:03:52 GMT

I would guess, yes, but I don't know how or exactly what you should look for. Mine does not do that so I have no practical experience with your issue.