Pro 100 reduces image on letter size

damsite — Sat, 27 Jun 2015 20:57:28 GMT

Hi there - Am a fairly savvy computer person, but for the life of me can't figure out how/why the Pro 100 reduces output when printing to 8.5 x 11. Especially when it was working fine a month ago.

Trying to print a simple b&w shipping label. The printer scales it down to ~25% of orig - whether I print from Acrobat, PS, or even screen grabs put into Word. So, it's not an Adobe prob.

Troubleshooting:

- Have downloaded the latest printer driver for OS X 10.8.5 and rebooted all, with no luck.

- Print preview depicts 8.5 x 11 as the size.

- Page setup/properties within the file menu depicts 8.5 x 11 as the size.

- Print & Scan settings in system prefs indicates US letter.

- Have tried all variations within the print dialogs of Word, Acrobat, and PS to make it print correct size. It continues to print too small.

If there's a conflict in the print settings, I simply can't find it.

Anyone have ideas??

Thanks!

deb

SOLVED: Pro 100 reduces image on letter size

damsite — Sun, 28 Jun 2015 18:15:51 GMT

In case anyone else encounters this...

Removing the printer from the Mac system prefs and then adding again, it now works.

Go figure.

Happy printing.

Re: SOLVED: Pro 100 reduces image on letter size

ebiggs1 — Tue, 30 Jun 2015 13:55:20 GMT

"So, it's not an Adobe prob."

Right! You had someting set wrong.

topic SOLVED: Pro 100 reduces image on letter size in Professional Photo Printers

Pro 100 reduces image on letter size

SOLVED: Pro 100 reduces image on letter size

Re: SOLVED: Pro 100 reduces image on letter size