topic Re: ImagePro 300 and Error Code 1700 in Professional Photo Printers

ImagePro 300 and Error Code 1700

nvw — Sun, 16 Aug 2026 20:11:30 GMT

I am looking for confirmation that I am going to have to purchase another printer because myPro 300 is showing Error Code 1700, my ink absorber is almost full.

I have only made 1630 prints, none of them were borderless and I have only used Canon inks.

I have 2 questions.

Can this be right? From what I have read others get this message after 4000 or so prints. This seems to have happened much too soon.
Is there a technical reason why Canon printers have a built in end-of-life? Is there a feature or some other reason for having ink absorbers? I was told that Epson stopped using ink absorbers around 2010.

Thanks.

Re: ImagePro 300 and Error Code 1700

Patrick — Tue, 18 Aug 2026 15:39:24 GMT

Hi nvw,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-300 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: ImagePro 300 and Error Code 1700

nvw — Tue, 18 Aug 2026 19:12:18 GMT

Hello Patrick,

I have already contacted support. The fact that I only have 1600 prints did not seem to matter to him. He said there was no service option and the only thing I can do is purchase a new printer. If there is something else I can do, can you point me in the right direction? Thanks.