topic Re: PIXMA Pro9000 abruptly stopped: is it definitively dead? in Professional Photo Printers

PIXMA Pro9000 abruptly stopped: is it definitively dead?

PGR1964 — Wed, 18 Mar 2026 17:35:27 GMT

I got this going on a windows 11 machine with old drivers but then, when trying to install it on a different windows 11 machine and after updating the driver via AVG driver updater, and having pressed go on the first print job, it cranked briefly into action and then all the lights went out and it now seems dead. And yes I have checked that it is not the fuse in the plug or the power to the plug socket. I have lots of ink and this still prints well - or did. Is there anything to be done? I can't imagine that uninstalling the driver update will achieve anything but should I try that?

Re: PIXMA Pro9000 abruptly stopped: is it definitively dead?

Ron — Thu, 19 Mar 2026 13:27:49 GMT

Hello PGR1964,

Thanks for letting us know what Canon product you've got. The PIXMA Pro9000 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!