https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-Scratches-On-Printed-Image/m-p/588076#M19317 <P>We have run into an issue when printing. As the printing begins, we are seeing a series of scratches appear on the paper in the first two inches or so. This happens on all prints regardless of size. After the initial scratches, the rest of the page prints just fine. Any thoughts on what is happening and how to correct it?</P> Thu, 26 Feb 2026 14:29:47 GMT Kathryn 2026-02-26T14:29:47Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-Scratches-On-Printed-Image/m-p/588076#M19317 <P>We have run into an issue when printing. As the printing begins, we are seeing a series of scratches appear on the paper in the first two inches or so. This happens on all prints regardless of size. After the initial scratches, the rest of the page prints just fine. Any thoughts on what is happening and how to correct it?</P> Thu, 26 Feb 2026 14:29:47 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-Scratches-On-Printed-Image/m-p/588076#M19317 Kathryn 2026-02-26T14:29:47Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-Scratches-On-Printed-Image/m-p/588614#M19325 <P>Hi,</P> <P>I would make sure the prevent paper abrasion setting is turned on. Please click <A href="https://ij.manual.canon/ij/webmanual/Manual/All/PRO-1000%20series/EN/UG/ug_changing_settings0100.html" target="_self">HERE</A> for the steps.&nbsp;</P> <P><SPAN>Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.</SPAN></P> Tue, 03 Mar 2026 21:22:24 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-Scratches-On-Printed-Image/m-p/588614#M19325 ArthurJ 2026-03-03T21:22:24Z