topic Re: Reporting a Bug in Professional Photo Printers

PIXMA iX6520 Two-sided printing option unavailable

athenaos — Wed, 24 Jul 2024 13:48:00 GMT

I'd like to report a bug. I recently upgraded to Yosemite on my Apple desktop. I installed the latest drivers for my printer, the Pixma iX6520, from the Canon web site; however, when I go to the "Two-Sided" option, to print double-sided, it's grayed out.

Can someone address this issue? Thanks.

Re: Reporting a Bug

athenaos — Wed, 22 Apr 2015 23:55:09 GMT

Does anyone know how to address this? Any ideas?

Re: Reporting a Bug

Danny — Thu, 23 Apr 2015 12:51:57 GMT

Hi, athenaos!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!