Canon Pro-310, issues with lines printing

papelpp — Wed, 21 Jan 2026 00:44:57 GMT

Hello,

I have used the pro-300 for several years now and just purchased the pro-310 last week. I usually print on 13x19" and other custom sizes and didn't have any issues until just now when my print-out started to print off-center and dark lines on either side (photos attached). I'm not sure what the issue is and would love any advice that anyone can provide. Thank you!

Re: Canon Pro-310, issues with lines printing

Patrick — Fri, 23 Jan 2026 18:34:33 GMT

Hi papelpp,

Because this issue appears to be hardware related, please contact one of Canon's Technical Support Representatives for further assistnace. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-310 and then click on the Product Support button to access your available support options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

topic Canon Pro-310, issues with lines printing in Professional Photo Printers

Canon Pro-310, issues with lines printing

Re: Canon Pro-310, issues with lines printing