Printer Offline Message PRO-300 printer

meagain2000 — Thu, 25 Dec 2025 21:37:02 GMT

My printer is hooked up correctly to my Mac desktop computer. Printer is on and connected correctly.

Have had no problems until 2 weeks ago. Printer will print a few photos correctly and then stop, I will get the message Printer is Offline. If I restart computer and printer sometimes it goes back and works fine and sometimes I just get the same message. If uninstalled printed from network and reinstalled, I have made sure all is up to date but nothing is working. Today I have not been able to print a single picture. Nothing is working.

What do I do. Is the printer somehow not working with the latest OS on Mac computers?

Re: Printer Offline Message PRO-300 printer

Patrick — Tue, 30 Dec 2025 20:59:23 GMT

Hi meagain2000,

Please contact one of Canon's Technical Support Representatives for assistance with resolving this issue. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-300 and then click on the Product Support button to access your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

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Printer Offline Message PRO-300 printer

Re: Printer Offline Message PRO-300 printer